Wireless Support/Device Support/
Calling & contacts/
In-call options
Which device do you want help with?

In-call options

Learn what features are available while on an active call.


INSTRUCTIONS & INFO
  1. While on an active call, tap Bluetooth to connect to a Bluetooth headset.
    Note: When in 'Easy' mode, you can't mute a call, place a call on hold, create a conference call, or access advanced settings.
    device 3204/1683915.jpg
  2. Tap Mute to mute/unmute the microphone.
    device 3204/1683916.jpg
  3. When the microphone is muted, the Mute icon will display in the notifications bar.
    device 3204/1683917.jpg
  4. Tap Speaker to toggle speakerphone on/off.
    device 3204/1683918.jpg
  5. When speakerphone is enabled, the Speaker icon will display in the notifications bar.
    device 3204/1683919.jpg
  6. Tap Add call to add another call.
    device 3204/1683920.jpg
  7. Tap Keypad to show/hide the keypad.
    device 3204/1683921.jpg
  8. Tap Hold to place a call on hold.
    device 3204/1683922.jpg
  9. When a call is on hold, the Hold icon will display in the notifications bar.
    device 3204/1683923.jpg
  10. Tap the Noise reduction icon to toggle noise reduction on/off.
    device 3204/1683925.jpg
  11. Tap the Extra volume icon to toggle extra volume on/off.
    device 3204/1683926.jpg
  12. Press the Volume keys to adjust in-call volume.
    device 3204/1683927.jpg
  13. Press the Home key to return to the home screen while staying connected to the current call.
    device 3204/1683929.jpg
  14. To return to the call in progress, tap Phone.
    device 3204/1683930.jpg
  15. Tap Return to call screen.
    device 3204/1683931.jpg
  16. Tap End call to hang up.
    device 3204/1683932.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!