1. After drawing the incorrect unlock pattern five times, Pattern Lock reset options will appear. You may access the device using one of these options once the Timer reaches 0.
   
2. To access the device using your backup PIN, tap BACKUP PIN.
   
3. Enter the established backup PIN, then tap OK.
   
4. To access the device using your Google account information, tap 'FORGOT PATTERN?'.
   Note: The device must already be associated with a Google account for the 'UNLOCK VIA GOOGLE' option to display
   
5. Enter the required email address and password, then tap SIGN IN.
   
6. The lock screen has been reset. Tap the desired option then follow on-screen prompts to set up a new screen lock.