App troubleshooting

App troubleshooting

Use application manager to improve your app and device performance.

  1. From the home screen, swipe down from the notification bar, then tap the Settings icon.
    device 3207/1680799.jpg
  2. Under MORE, tap Application manager.
    device 3207/1680807.jpg
  3. Scroll to, then tap the desired app.
    device 3207/1680808.jpg
  4. To force stop the app, tap FORCE STOP. To clear the cache, tap CLEAR CACHE.
    device 3207/1680809.jpg
  5. To uninstall an app, from the Play Store, tap the Menu icon.
    device 3207/1680810.jpg
  6. Tap My apps.
    device 3207/1680811.jpg
  7. Scroll to, then tap the desired app.
    device 3207/1680812.jpg
    device 3207/1680813.jpg
  9. Tap OK.
    device 3207/1680814.jpg
  10. To reinstall the app, tap INSTALL.
    device 3207/1680815.jpg
  11. Tap ACCEPT.
    device 3207/1680816.jpg
  12. To update an app, from My apps, scroll to, then tap the desired app marked with "UPDATE".
    device 3207/1680817.jpg
  13. Tap UPDATE.
    device 3207/1680818.jpg
  14. Tap ACCEPT.
    device 3207/1680819.jpg

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