App troubleshooting

App troubleshooting

Use application manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. From the home screen, swipe down from the notification bar, then tap the Settings icon.
    device 3207/1680799.jpg
  2. Under MORE, tap Application manager.
    device 3207/1680807.jpg
  3. Scroll to, then tap the desired app.
    device 3207/1680808.jpg
  4. To force stop the app, tap FORCE STOP. To clear the cache, tap CLEAR CACHE.
    device 3207/1680809.jpg
  5. To uninstall an app, from the Play Store, tap the Menu icon.
    device 3207/1680810.jpg
  6. Tap My apps.
    device 3207/1680811.jpg
  7. Scroll to, then tap the desired app.
    device 3207/1680812.jpg
  8. Tap UNINSTALL.
    device 3207/1680813.jpg
  9. Tap OK.
    device 3207/1680814.jpg
  10. To reinstall the app, tap INSTALL.
    device 3207/1680815.jpg
  11. Tap ACCEPT.
    device 3207/1680816.jpg
  12. To update an app, from My apps, scroll to, then tap the desired app marked with "UPDATE".
    device 3207/1680817.jpg
  13. Tap UPDATE.
    device 3207/1680818.jpg
  14. Tap ACCEPT.
    device 3207/1680819.jpg

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