Secure my device
Which device do you want help with?

Secure my device

Lock the device screen, set and change security lock, and locate device.


INSTRUCTIONS & INFO
  1. To wake the device or put the screen to sleep, press the Power/Lock key.
    device 5023/9007010_01.jpg
  2. To set additional screen security, swipe down from the top of the screen and tap the Settings icon.
    device 5023/9007010_02.jpg
  3. Tap Lock screen. 
    device 5023/9007010_03.jpg
  4. Tap Security type.
    device 5023/9007010_04.jpg
  5. Tap the Desired screen lock type and follow the prompts for set up.
    Note: For this demonstration, 'Pattern' was chosen.
    device 5023/9007010_05.jpg
  6. Select lock screen notification settings, then tap DONE.
    Note: To change lock screen notifications, swipe down from the top of the screen, then tap Settings icon > Sound & notifications > When device is locked.
    device 5023/9007010_06.jpg
  7. To login using the security lock, from the lock screen, swipe up and enter your Chosen screen lock.
    device 5023/9007010_07.jpg
  8. To change the security lock type, from the Lock screen menu, tap Security type.
    device 5023/9007010_08.jpg
  9. Enter your Current screen lock.
    device 5023/9007010_09.jpg
  10. Choose Desired screen lock and follow prompts to set up.
    Note: To learn more about requesting a device unlock for your AT&T mobile device, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5023/9007010_10.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!