Device setup
Which device do you want help with?

Device setup

Set up your device for the first time or after having done a factory reset.

  1. When turning the device on for the first time, or after a factory reset, you will be walked through a series of prompts to set up your device. To begin, select the Desired language, then tap the Arrow icon.
    Note: Before setting up your device, make sure you have completed the online activation process. Please see Activate your new phone or SIM for more information.
    device 5023/9007000_01.jpg
  2. If desired, select the Desired Wi-Fi network and follow the on screen prompts. Tap SKIP to continue.
    device 5023/9007000_02.jpg
  3. If prompted tap SKIP ANYWAY.
    device 5023/9007000_03.jpg
  4. Enter your Email address, then tap NEXT.
    device 5023/9007000_04.jpg
  5. Enter your Password, then tap NEXT.
    device 5023/9007000_05.jpg
  6. Tap ACCEPT.
    device 5023/9007000_06.jpg
  7. Select a backup to restore from or to set up as a new device and which apps to restore, then tap NEXT.
    device 5023/9007000_07.jpg
  8. If you would like to set your screen lock now, tap SET SCREEN LOCK NOW and follow the on screen prompts for setup. Tap SKIP to proceed without activating device protection features.
    device 5023/9007000_08.jpg
  9. If prompted tap SKIP ANYWAY.
    device 5023/9007000_09.jpg
  10. Scroll down to the bottom of the page, then tap NEXT.
    Note: If desired, de-select any of the Google services by tapping the Checkbox next to it.
    device 5023/9007000_10.jpg
  11. If prompted tap NEXT.
    device 5023/9007000_11.jpg
  12. Tap OK.
    device 5023/9007000_12.jpg
  13. Your device is now ready to use.
    device 5023/9007000_13.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!