Device setup
Which device do you want help with?

Device setup

Set up your device for the first time or after having done a factory reset.



  1. When turning the device on for the first time, or after a factory reset, you will be walked through a series of prompts to set up your device. To begin, select the Desired language, then tap the Arrow icon.
    Note: Before setting up your device, make sure you have completed the online activation process. Please see Activate your new phone or SIM for more information.  Tap Accessibility to turn on accessibility features.
    device 5048/9007000_01.jpg
  2. If you would like to connect to a Wi-Fi network, tap the Desired network name and follow the on screen prompts. Tap Next to proceed without connecting to Wi-Fi.
    device 5048/9007000_02.jpg
  3. If you agree with the "Terms and conditions" tap Check box.
    device 5048/9007000_03.jpg
  4. Decide whether you want to provide Diagnostic and Usage Data. Then tap NEXT.
    device 5048/9007000_04.jpg
  5. If you would like to sign into your Google account enter your Email or tap Or create a new account and follow the on screen prompts for setup. Otherwise, tap SKIP to proceed.
    device 5048/9007000_05.jpg
  6. Tap SKIP to continue.
    device 5048/9007000_06.jpg
  7. Enter your name to customize the device and tap NEXT.
    device 5048/9007000_07.jpg
  8. Decide which Google services you would like, then tap NEXT.
    device 5048/9007000_08.jpg
  9. Select the Desired Google services to use, then tap NEXT.
    device 5048/9007000_09.jpg
  10. If you'd like to use AT&T Ready2Go to set up email accounts, tap Get started.
    device 5048/9007000_10.jpg
  11. Tap Hotmail/Outlook.comExchange or Other Email to add your desired accounts to the device.
    device 5048/9007000_11.jpg
  12. Enter the email address and password and then tap ADD.
    device 5048/9007000_12.jpg
  13. When you've entered all the desired email accounts, tap Next.
    device 5048/9007000_13.jpg
  14. The setup will take a few moments.  When complete, tap Almost Done.
    device 5048/9007000_14.jpg
  15. Tap OK.
    device 5048/9007000_15.jpg
  16. If you would like to sign in or create a Samsung account tap the Desired account option for sign in. Or tap FINISH to proceed without signing into a Samsung account.
    Note: If you need a Samsung account, tap CREATE ACCOUNT and follow the on-screen prompts, or visit
    device 5048/9007000_16.jpg
  17. Your device is now ready to use.
    device 5048/9007000_17.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!