In this tutorial, you will learn how to:

• Access & listen to a voicemail
• Access voicemail options

 

When a new voicemail is received, the Voicemail icon Voicemail icon will appear in the Notification bar.




Access & listen to a voicemail

ACCESS: From the home screen, swipe up from the center of the screen to access the Apps tray then scroll to and select the AT&T Visual Voicemail app

Note: In order to access and listen to a voicemail, you must download the AT&T Visual Voicemail app. To learn how to download and setup AT&T Visual Voicemail, visit the Set Up Voicemail tutorial.

LISTEN: Select the desired voicemail message.

Image 1




Access voicemail options

Select the corresponding icon.

Image 2


CALL BACK: Select the Phone icon to call back the phone number.
• PLAY/PAUSE: Select the Play icon to play the message. Select the Pause icon to pause the message.
DELETE: Select the Delete icon to delete a voicemail.
SPEAKER: Select the Speaker icon to enable or disable speaker mode.


ADDITIONAL OPTIONS
: Select the menu icon Menu icon then select the desired option.

Image 3

SHARE: Select Share to share the voicemail.
SAVE: Select Save to save the voicemail to your device.
EXPORT: Select Export to file to save the voicemail as a file that you can easily transfer off the device.

Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.