App Troubleshooting

App Troubleshooting

Use application manager to improve your app and device performance.

  1. CLEAR APP CACHE: Swipe down from the Notification bar, then select the Settings icon > Apps > desired app > Storage > CLEAR CACHE.
    device 5232/9007014_01.jpg
  2. FORCE STOP AN APP: From the App info screen, select FORCE STOP. Select FORCE STOP to confirm.
    device 5232/9007014_02.jpg
  3. CHECK FOR APP UPDATE: From the home screen, select the Play Store app Menu icon > My apps & games > UPDATE or UPDATE ALL.

    device 5232/9007014_03.jpg
  4. REMOVE AN APP: From the desired app page in the Play Store, select UNINSTALL. Select OK to confirm.
    device 5232/9007014_04.jpg
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