Change or Reset Voicemail Password
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Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

  1. To change your voicemail password, you must know your current voicemail password. To access your device’s phone menu, tap the Phone tile.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    device 5094/9006190_01.jpg
  2. Tap the Menu icon.
    device 5094/9006190_02.jpg
  3. Tap Settings.
    device 5094/9006190_03.jpg
  4. Tap Change more settings for Phone.
    device 5094/9006190_04.jpg
  5. Access your voicemail by tapping Call voicemail.
    device 5094/9006190_05.jpg
  6. Once connected, enter your current voicemail password if prompted, then press the 4 key > 2 key > 1 key > 1 key. Enter your new password, then press #.
    device 5094/9006190_06.jpg

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