- To change your voicemail password, you must know your current voicemail password. To access your device’s phone menu, tap the Phone tile.
Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password. - Tap the Menu icon.
- Tap Settings.
- Tap Change more settings for Phone.
- Access your voicemail by tapping Call voicemail.
- Once connected, enter your current voicemail password if prompted, then press the 4 key > 2 key > 1 key > 1 key. Enter your new password, then press #.