Access Voicemail

Check your voicemail messages.

  1. When a new voicemail is received, the Voicemail icon will appear in the Notification bar.
    device 5147/9006708_01.jpg
  2. ACCESS VISUAL VOICEMAIL: Select the Apps tray, then select the Visual Voicemail app.
    Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
    device 5147/9006708_02.jpg
  3. LISTEN TO VOICEMAIL: Select the desired voicemail.
    device 5147/9006708_03.jpg
  4. ACCESS VOICEMAIL OPTIONS: Select the corresponding icon.
    device 5147/9006708_04.jpg
  5. Select the Menu icon for more voicemail features such as Send textShare, Save, and Export to file.
    Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
    device 5147/9006708_05.jpg

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!