Access Voicemail

Access Voicemail

Check your voicemail messages.


Video

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INSTRUCTIONS & INFO
  1. When a new voicemail is received, the Voicemail icon will display in the Notification bar
    device 5160/9006708_01.jpg
  2. From the home screen, select the Phone app.
    Note: Your voicemail must already be set up. View the Set Up Voicemail topic for those steps.
    device 5160/9006708_02.jpg
  3. Select the Visual Voicemail icon.
    Note: Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
    device 5160/9006708_03.jpg
  4. To listen to a voicemail, select the desired voicemail.
    device 5160/9006708_04.jpg
  5. VOICEMAIL OPTIONS: Select the corresponding icon.
    device 5160/9006708_05.jpg
  6. To delete, send text, share, save, or export a voicemail, select the Menu icon then select the desired option.
    Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
    device 5160/9006708_06.jpg

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