1. When a voicemail is received, the Visual Voicemail icon will appear in the Notification bar.
   Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select the Dialpad > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
   
2. ACCESS VISUAL VOICEMAIL: From the home screen, select the Apps tray then scroll to and select the Visual Voicemail app.
   
3. LISTEN TO VOICEMAIL: Select the desired voicemail.
   
4. Select the Play icon to play the message.
   Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.