- When a voicemail is received, the Visual Voicemail icon will appear in the Notification bar.
Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select the Dialpad > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password. - ACCESS VISUAL VOICEMAIL: From the home screen, select the Apps tray then scroll to and select the Visual Voicemail app.
- LISTEN TO VOICEMAIL: Select the desired voicemail.
- Select the Play icon to play the message.
Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.