Device help
Find step-by-step help for your device.
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Articles
Access files downloaded from a web browser, email, and messages.
Access the web, access or edit bookmarks, access tabs, and access browser settings.
Download apps, games, movies, music, books, magazines, newspapers and more.
Articles
Move contacts, messages, music, and other data to your new device using AT&T Mobile Transfer.
Back up and sync your contacts, photos, videos, and more from your device.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Backup & restore with computer
Learn how to back up and restore your device using a computer.
Discover how to use Google to back up contacts, photos, and files.
Backup & restore with memory card
Find out how back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Learn how to transfer your data and apps from your old device to your new one.
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Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.
Tips and tricks to extend your battery performance.
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Move contacts, messages, music, and other data to your new device using AT&T Mobile Transfer.
Block or unblock calls from your device. Block unknown calls.
Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.
Manage call forwarding from your device.
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Make & receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
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Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
Learn how to use Samsung SmartThings to connect to and control a wide range of devices.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
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Get tips on the best way to keep your device clean.
Set up your device for the first time or after a factory reset.
Learn how locate your device's IMEI, serial number, and phone number.
How to use air gestures and motions, and access additional motions and gestures.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.
Get instructions about how to install a SIM or memory card for your device.
Access keyboard settings, use swype, auto-complete suggestions, emojis, speech-to-text, and one-handed operation.
Learn & customize the home screen
Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Articles
Block messages from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.
Manage messaging settings such as notification alerts, Advanced Messaging, message limits, restore default settings, and emergency/AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS), Advanced Messaging, or picture (MMS) messages, add, save, and view received attachments and more.
Learn how to add your email accounts so you can read and send email on your device.
Articles
Move contacts, messages, music, and other data to your new device using AT&T Mobile Transfer.
Back up and sync your contacts, photos, videos, and more from your device.
Get instructions about how to install a SIM or memory card for your device.
Articles
Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.
Learn how to use two applications at the same time using the split-screen functionality of Multi Window.
Back up and sync your contacts, photos, videos, and more from your device.
Bixby Vision gives you a deeper understanding of what you're looking at through your camera by identifying landmarks, translating languages, or showing you where to buy an item.
Watch, search, and record your favorite movies and shows, and turn your device into your remote control, with the AT&T TV app on your phone.
Access the calendar on your device and learn how to manage events.
Learn how Google Assistant allows you to control your device and access voice control settings using voice commands.
Use Google Pay to make in-app and tap-to-pay purchases from your device.
All of HBO together with new hits, classic favorites, plus new Max Originals.
Learn about how to use Hello Bixby to quickly set reminders, search the internet, and more.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
Articles
Learn how to access and store your photos and videos.
Advanced photo & video features
Learn how to access and use Camera modes, effects, customization, and crop a photo.
Move contacts, messages, music, and other data to your new device using AT&T Mobile Transfer.
Back up and sync your contacts, photos, videos, and more from your device.
Manage camera and video settings including flash, timer, and more.
Learn how to take a picture, switch between front and rear camera, focus, and zoom.
Learn how to take a screenshot and immediately share or edit your screenshot.
Learn how to record a video, capture images during video recording, and more.
Learn how to transfer photos and videos to or from your device and a computer.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how you can use Find My Mobile to manage your device in a secure way by tracking and controlling your device remotely.
Learn how to secure your personal content and keep it hidden on your device.
Learn how to secure your device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
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Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to set the date and time on your device as well as use the alarm clock.
Change the display brightness, time out and orientation.
Learn how to switch between Easy Mode (changes your home screen to a simpler experience for first-time smartphone users) and Standard mode.
Learn how to access and adjust notification settings, turn notifications on or off, and more.
Change volume settings, ringtones, notification alerts and do not disturb.
Articles
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Learn how locate your device's IMEI, serial number, and phone number.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Learn how to update the software of the Samsung Galaxy A51 (SM-A515U).
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to troubleshoot apps by clearing the app cache, force stopping an app, checking for updates, removing an app, and reinstalling.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Articles
Access voicemail, check voicemail messages, and view voicemail options.
Change or reset voicemail password
Reset a forgotten password or change an existing voicemail password.
Set up voicemail.