Samsung Galaxy A36 5G Device Help & How-To Guides

Samsung

Galaxy A36 5G

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Transferring your eSIM and phone number during initial setup

This tutorial guides you through the process of transferring your existing eSIM and phone number to a new device during its initial setup. Perfect for users switching phones or activating a new device, this step-by-step guide shows how to move your mobile service seamlessly as part of the setup flow.
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Setting up a new phone manually

Upon receiving a new device (or performing a factory data reset on your current device), you will need to follow the Initial Setup steps to activate and configure your device.
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Resetting network settings

If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.
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Activating Wi-Fi calling

You can use Wi-Fi calling to make and receive calls in areas with limited or no cellular connectivity. If this option is not present on your device, or cannot be enabled, your carrier's network or your specific cellular plan might not support this feature.
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Common issues and fixes

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