Samsung Galaxy A36 5G Device Help & How-To Guides

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Galaxy A36 5G

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Setting up an eSIM with a push notification after device setup

This tutorial walks you through the process of setting up an eSIM on your device using a push notification sent by your carrier. This guide shows you how to accept the notification, download the eSIM profile, and activate your mobile service quickly and securely—without scanning a QR code or manually entering details.
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Transferring your eSIM and phone number during initial setup

This tutorial guides you through the process of transferring your existing eSIM and phone number to a new device during its initial setup. Perfect for users switching phones or activating a new device, this step-by-step guide shows how to move your mobile service seamlessly as part of the setup flow.
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Activating Wi-Fi calling

You can use Wi-Fi calling to make and receive calls in areas with limited or no cellular connectivity. If this option is not present on your device, or cannot be enabled, your carrier's network or your specific cellular plan might not support this feature.
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Setting up a new phone manually

Upon receiving a new device (or performing a factory data reset on your current device), you will need to follow the Initial Setup steps to activate and configure your device.
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Common issues and fixes

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