Samsung Galaxy S24 Plus Device Help & How-To Guides
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Getting to know your device
ExploreResetting network settings
If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.
ExploreActivating Wi-Fi calling
You can use Wi-Fi calling to make and receive calls in areas with limited or no cellular connectivity. If this option is not present on your device, or cannot be enabled, your carrier's network or your specific cellular plan might not support this feature.
ExploreSetting up an eSIM using a QR Code or Activation Code
This tutorial guides you through the process of activating and setting up an eSIM on your smartphone using a QR code after the initial device setup has been completed. Whether you skipped eSIM activation during the initial setup or are switching carriers, this step-by-step guide will cover scanning your carrier-provided QR code and properly activating your eSIM.
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