Order confirmation
You'll get a summary of your order, along with a confirmation of your service activation or tech installation date. Please make sure this info is correct.
Here’s an easy way to confirm what plan you have:
- Go to your internet account.
- Select Manage my internet to see your plan details.
FYI: If you’re interested in AT&T Fiber® or other high-speed internet options, you can change your plan at any time. Plans are subject to availability in your area.
Passcode
You’ll also get an email or letter with a passcode. It is the same passcode you chose when you ordered your service. You’ll need this to register, so make sure to have it handy.
Register your AT&T Internet
Before your installation day, you can register at att.com/login with your account number and passcode. Keep in mind, your passcode is the one you set up when you placed your service order. You also got an email or letter with your passcode info.
- Forgot your AT&T ID or password? Let’s find your ID or reset your password.
- During registration, you’ll notice the Internet Terms of Service, which you have to accept to use the service. You can view them anytime at att.com/internet-terms.
Manage internet service
Use the Smart Home Manage app to view details about your new service.