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View and pay your landline bill in the AT&T Customer Center
This info is for our landline service in: AZ, CO, DE, HI, ID, IA, ME, MD, MA, MN, MT, NE, NH, NJ, NM, NY, ND, OR, PA, RI, SD, UT, VT, VA, WA, WV, WY, DC.
INSTRUCTIONS & INFOGo online
View and pay your bill
From your computer or tablet, you can see and pay your bill online in the AT&T Customer Center. (You won’t be able to access your landline account in myAT&T.) It’s easy to pay using your checking or savings account. Or, pay with a debit or credit card (American Express, Discover, MasterCard, or Visa).
Find bill credits or adjustments
Heads up: It can take up to 2 months after your request before you see any applied adjustments or credits on your bill.
Add or edit stored payment settings
From your computer or tablet, you can see and pay your bill online in the AT&T Customer Center. (You won’t be able to access your landline account in myAT&T.) It’s easy to pay using your checking or savings account. Or, pay with a debit or credit card (American Express, Discover, MasterCard, or Visa).
- Sign in to the AT&T Customer Center.
- Select View Bill or View Current Bill.
- Do one of the following:
- Choose a new date to view another bill.
- Select Print friendly format to print a bill.
- Select Your Account Summary and then Pay Now to pay your bill.
- Select View all payment settings to see stored payment methods.
Find bill credits or adjustments
- Sign in to the AT&T Customer Center.
- Select Billing, Usage, Payments at the top of the page.
- If you have more than 1 account, select the account from the dropdown at the top.
- Find adjustments under Previous bill activity.
Heads up: It can take up to 2 months after your request before you see any applied adjustments or credits on your bill.
Add or edit stored payment settings
- Sign in to the AT&T Customer Center and select Your Account Settings.
- Choose Payment.
- Update payment settings by:
- Editing a saved payment method
- Adding a new payment method
- Complete the applicable fields and select Continue.
Call us
Use the automated self-service system or speak with an agent. Call us at 800.288.2747, say Pay Bill, and follow the prompts.
Have these items handy when you call:
Good to know: There’s no fee when you pay by phone through the automated system. But, we charge a fee if you pay over the phone with Customer Care.
Have these items handy when you call:
- A copy of your bill
- Your credit card or checking account info
- A way to save the confirmation number we give you
Good to know: There’s no fee when you pay by phone through the automated system. But, we charge a fee if you pay over the phone with Customer Care.
Question a charge
First, review these common reasons for changes in your bill:
None of those scenarios apply? To discuss a specific bill charge, have your bill handy. Then:
- Credits or adjustments - Once you request a credit, it may take 1 to 2 bills to apply it.
- Fee or tax changes - Moving to a different address or changing plans and add-ons can affect the fees and taxes on your bill.
- Expired promotion - Eventually promos end so new ones can begin.
None of those scenarios apply? To discuss a specific bill charge, have your bill handy. Then:
- Call us at 800.288.2747 during normal hours of operation.
- Say billing when prompted.
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