Does your TV, internet, home phone, or combined bill look wrong or different this month? Here are some reasons why your bill may change:
- You made an account change like upgrading your plan or adding a premium channel.
- You changed your service address. This can affect the total fees and taxes due on your bill.
- We issued a credit or adjustment. It can take up to two bill periods after you request a credit for it to show up on your bill.
- You ordered On Demand or Pay-Per-View programs.
- One of your promotions recently expired.