Stop calls with Digital Phone Call Protect

You can stop spam calls, get alerts, and unblock specific numbers with Digital Phone Call Protect at no charge.

FREQUENTLY ASKED QUESTIONS

Go to your myAT&T account overview.
Scroll to My services and choose Check or manage voicemail on the My Home Phone card.
Select Phone Features.
Scroll to Call Filtering and select Call Protect.
Follow the prompts to turn on Call Protect.

Quick tip: Using Internet Explorer to access the site? Make sure you have IE 11. If not, upgrade so you can enjoy Call Protect. Or, if you want to deactivate Call Protect, select Turn off Call Protect. Keep in mind, turning it off deletes your call log.

Digital Phone Call Protect features

Here's what you get with Digital Phone Call Protect¹:

Call validation: Soon you'll see a [V] on your caller ID for some calls. This means we've confirmed that the call originated from the phone registered to that number. (Remember to still be cautious when answering a call from an unknown number.)
Automatic fraud blocking: Each potential fraud call gives the caller a busy signal, and the call won't go through. You can toggle this feature on or off.
Call blocking: If you have a specific number you want to block, press *61 after the unwanted call to block that number.
Call log: You can see detailed call log info.
Suspected spam call warning: Your caller ID will show Suspected Spam and a type (Political, Nonprofit, Telemarketer, Survey, or Robocaller).

Call log features

Call history: View a complete history of your calls for the last 60 days. Numbers are categorized by status: incoming, flagged, or auto blocked.
Caller status: Select a number from the call log to see a caller's status.
Report call: If a suspicious or unwanted call wasn't blocked, use Report call to have it checked out. (We can't guarantee that a reported number will be blocked. Also, it doesn't obligate us, or any third parties, to investigate or report the investigation results to you.)
Call block: If a call was blocked in error, you can unblock the number instantly.

Quick tip: Want to delete your call log? Find the option under Settings.

See all important details

Last updated: April 25, 2023

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