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  1. Home
  2. Support
  3. Digital phone

Use Call Protect to prevent unwanted calls

Block fraudulent calls, get spam call alerts, and filter your calls using Call Protect on your AT&T digital phone.

Call Protect features

  • Call validation: Calls that display a [V] on your phone's caller ID show that we’ve confirmed that the call is from the phone registered to that number.
  • Suspected spam call warning: Your AT&T phone's caller ID will display Suspected Spam and a spam type (Political, Nonprofit, Telemarketer, Survey, or Robocaller).
  • Fraud auto-blocking option: Potential fraud calls give the caller a busy signal, and the call won’t go through.

  • Call blocking: If you have a specific number you want to block, press *61 after the unwanted call to block that number. To turn off the individual block, press *80. You can also block and unblock phone numbers under Call Blocking in your phone portal.

  • Call Protect history: Call Protect call history logs your calls for the last 30 days. Calls are categorized by status: flagged or auto-blocked.

Call Protect for AT&T Phone Advanced1 is automatically turned on. If you need to turn it off or manage features:

  1. Go to the AT&T phone portal. Sign in with your member ID.
  2. Choose Features, then Call filtering.
  3. Select Call Protect.
  4. Read and accept the Call Protect Terms & Conditions.
  5. Slide the Call Protect toggle to turn it On or Off. 

Good to know: Want to automatically block calls that have been reported as fraudulent? Select Manage Call Protect and slide the Fraud Auto-block toggle to On.

Delete Call Protect history

To delete your Call Protect call history (up to 60 days of call logs), select the Clear history link above the list of calls. Then verify that you want to permanently delete your call history.

See all important details

Manage Call Protect for AT&T Phone:2

  1. Go to your myAT&T account overview. Sign in, if asked.
  2. Select Manage home phone on the My home phone card.
  3. Choose Manage phone features in Phone features.
  4. Select the account and then Continue.
  5. Scroll to Call Filtering and select Call Protect.
  6. Follow the prompts to turn on Call Protect.

See all important details

Last updated: June 10, 2025

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