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Netgear DSL Gateway Model 7550
$100.00
$100.00
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Color:Black
Black
Color: Black
Free shipping: As soon as Jul 29 to Dallas, TX 75202
Fastest shipping : As soon as Jul 27
Quantity
Overview
Securely connect numerous devices to your Internet connection via a wired or wireless connection. Fully supported by AT&T DSL Customer Support. This ADSL Gateway is currently designed for customers enjoying AT&T DSL. This device supports iPv6. For residential and business use.
Key features
Feature & Specs
| UPC | 607376450585 |
| SKU | 4564H |
WARNING: Cancer and reproductive harm – www.P65Warnings.ca.gov
Overall rating
2.4
Design
2.7
Features
2.5
Performance
1.7
of 48 Netgear DSL Gateway Model 7550 reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
2/20/2024
It Works, BUT!
It works!! BUT!! Please include a set of clear directions on PAPER when you pack the modem. Stop with the "it's on the internet" bull. If your modem doesn't work how can you get on the internet?
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
7/18/2024
Lousy customer interactions
The modem didn't have the right connections for my service which I couldn't determine from the site. Okay, time to return it.
IT TOOK ME AN ENTIRE HOUR, MOSTLY ON HOLD, AND THREE, COUNT THEM THREE, DIFFERENT REPS TO FINALLY GET A DAMNED RETURN LABEL. And it's not as if the return has shown up on my credit card despite the return being acknowledged over a week ago. Oh, and a "quality" "insight"? Really? .
Helpful?
Reviews
Rating snapshot
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5 starsstars
26
26 reviews with 5 stars.
4 starsstars
7
7 reviews with 4 stars.
3 starsstars
3
3 reviews with 3 stars.
2 starsstars
7
7 reviews with 2 stars.
1 starstars
54
54 reviews with 1 star.
Overall Rating
2.4
8 out of 48 (17%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The product has received mixed reviews
- Some customers report the device works well
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Average customer ratings
Design
Design, 2.7 out of 52.7
Features
Features, 2.5 out of 52.5
Performance
Performance, 1.7 out of 51.7
Most helpful favorable review
5 out of 5 stars.
It Works, BUT!
2 years ago
It works!! BUT!! Please include a set of clear directions on PAPER when you pack the modem. Stop with the "it's on the internet" bull. If your modem doesn't work how can you get on the internet?
43 people found this helpful
Show Reviews:
Most helpful critical review
1 out of 5 stars.
sporadic disconnects finally returned it
9 years ago
AT&T provided (I paid) this router for me new installation. For a month I fought with it thinking it was my laptops / phone or the weather (we do live in the country boonies). I finally had a service call and the tech said he tweaked the DSL also made my channel static. It did not help, it would drop wifi, drop internet connection. I finally sent it back because it was defective. I don't want another of this type, the OLD Motorola model I had and put in its place, work like a champ, it was definitely the router / modem, poor quality or quality control
102 people found this helpful
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Most recent
1 to 4 of 97 reviews .
1 – 4 of 97 reviews
1 out of 5 stars.
It didn’t work
13 days ago
It doesn’t work. AI website didn’t help in choosing which one we need. We’re now waiting more than two weeks without internet for a technician to come out. We are wondering how we can get our money back for half a month or more with no internet because we are on autopay. It’s really hard to talk to a person. I might switch providers soon.
No, I do not recommend this product.
Helpful?
Performance
Performance, 1.0 out of 51.0
Response from AT&T:
10 days ago
ATTCare_Yvette
We apologize for the frustrating experience with your Netgear DSL Gateway. Having a device that doesn't work, waiting more than two weeks without internet for a technician, and being unable to easily reach a person for help is unacceptable. We understand your concerns about being charged on autopay during this time without service. Please visit https://www.att.com/get-support/, or for a faster response, feel free to DM us on socials so we can help expedite the technician visit and discuss credit for the time you've been without internet. We don't want to lose you as a customer.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
1 out of 5 stars.
Waste of money
2 months ago
I ordered a new modem for my DSL and two days later I was notified AT&T would no longer service DSL so I wasted over $100
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
None
2 months ago
Will not work. No wires to hook up nothing works
No, I do not recommend this product.
Helpful?
Design
Design, 1.0 out of 51.0
Features
Features, 1.0 out of 51.0
Performance
Performance, 1.0 out of 51.0
Response from AT&T:
7 days ago
AT&T CARE - Andres
Hello, Mr Lewis.
e apologize for the frustration you are experiencing with your Netgear DSL Gateway Model 7550. We understand how annoying it is to receive equipment without the necessary setup wires, and we are sorry that it is not working for you.
We want to get your equipment and connection sorted out quickly. Please reach out to us with a direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our team can look into your order and help get your service up and running.
1 out of 5 stars.
Wrong product recommendation
5 months ago
Online ATT recommended netgear dsl 7550 was the wrong thing for my situation and was useless. Wasted $100. Associate at the local ATT store was extremely helpful and his recommendation Internet Air worked perfectly.
No, I do not recommend this product.
Helpful?
Response from AT&T:
4 months ago
AT&T CARE - Isabella
Thank you for sharing your experience with us. 👋
We’re sorry to hear that the online recommendation didn’t match your needs, and we understand how frustrating it can be to spend money on something that doesn’t work for your situation.
We’re glad to hear that our in‑store associate was able to step in and get you set up with the right solution. Internet Air can be a great fit for many homes, and it’s great to know it worked perfectly for you.
If you ever need help navigating options or have questions in the future, our team is always here to make sure you get the setup that works best for you. 💙
1 – 4 of 97 reviews
Questions
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1 - 10 of 99 questions
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Featured questions first
Q: Will this new 7550 replace my old Arris NVG510
a year ago0 Answers
Q: I have Att fixed wireless. My router is so old. And doesn’t work properly. Is this compatible
Anonymousa year ago0 Answers
Q: Will this replace a Netgear 2500?
2 years ago0 Answers
Q: Does the modem have ethernet cable access?
2 years ago0 Answers
Q: will buying this modem, save me money on my AT&T phone and internet bill?
Anonymous2 years ago0 Answers
Q: Since this model is out of stock, what is a replacement model that will work?
2 years ago1 Answer
- A: No new on that @DanielS7007. If you are having trouble with your service, please call our teams directly at 800-288-2020. ChrisZ, AT&T Community Specialist2 years agoHelpful?
Q: Is this device compatible with the issue of Xbox UpnP
2 years ago1 Answer
- A: Hello KG1234. It can work with the xbox, but it may require a bit of work. You will want to set up port forwarding, for more information please visit the following URL: https://forums.att.com/conversations/att-internet-equipment/netgear-7550-port-forwarding-problem/5defde15bad5f2f606cfb415 Thanks, ATTJohnCS2 years agoHelpful?
Q: Since 7550 is out of stock what other model should I get
2 years ago1 Answer
- A: Morning @Char P, We recommend calling our team directly at 800-288-2020. ChrisZ, AT&T Community Specialist2 years agoHelpful?
Q: Is this better than the ARRIS BW210?
2 years ago1 Answer
- A: Hi @Madtown 1410, If you want to use this for AT&T U-verse, it will not work. It is for DSL. Our modems are designed to give the best experience possible. As a DSL modem, it meets the requirements for DSL. ChrisZ, AT&T Community Specialist2 years agoHelpful?
Q: will this modem replace my oldatt118
2 years ago1 Answer
- A: Hi @sis8888, If you have DSL, this modem will work. Also, I do recommend checking to see if you get AT&T Internet Air: https://www.att.com/internet/what-is-internet-air. It is only available in certain areas but we are hoping to expand. ChrisZ, AT&T Community Specialist2 years agoHelpful?
1 - 10 of 99 questions
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