In this tutorial, you will learn how to:
 

• Make a video call
• Respond to an incoming video call
• Change call type
• Video call options
• Enable or disable video call
 

Make a video call

A video call can be made through the Keypad in the phone Phone app or through the Contacts list in the contacts Contacts app. To make a video call through the Keypad, enter the desired number then select the Video Call icon.

Note: The Video Call icon appears if the person has the capability to receive a Video Call and is crossed out if the person does not have the capability to receive a Video Call. You have the option to use either Duo or Video call, for this demonstration, Video call was selected.

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Respond to an incoming video call

Select and drag the desired icon.
 
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• ACCEPT VIDEO CALL: Select and drag the Video call icon up to accept a video call.
• ACCEPT VOICE CALL: Select and drag the Voice only icon up to accept a voice call.
• DECLINE CALL: Select and drag the Video call icon or Voice only icon down to decline a call.
• DECLINE WITH MESSAGE: Select and drag the Message icon up to decline the call with a message.

 


Change call type

Switch between a HD Voice and Video call.
 
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• SWITCH TO A VOICE CALL: While on a video call, select the Voice call icon. 
• SWITCH TO A VIDEO CALL: While on a voice call, select the Video call icon. 

Note: When switching from a Voice to Video call, the person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.
 

 

Video call options

Select the screen, then select the desired option.
 
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• ENABLE/DISABLE YOUR CAMERA: Select the Video icon to enable or disable your camera.
• SWITCH BETWEEN FRONT & REAR CAMERAS: Select the Switch icon.
• ADD A VIDEO CALL: Select the Add call icon.

Note: You can add up to 5 people to the video call. The person talking is shown on screen at the time.
 


Enable or disable a video call

From the Phone app, select the menu Menu icon > Settings > Calls > Video Call switch.

Note: Video Call is turned on by default. When Video Call is off, incoming Video Calls will appear as voice calls. Group video calling may not work for those using a different mobile operator.
 
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Certain restrictions, requirements or limitations may apply for this feature/service. For more details, visit https://www.att.com/shop/wireless/features/video-calling.html.