Insert SIM & Memory Card
Insert SIM & Memory Card
Get instructions about how to install a SIM or memory card for your device.
INSTRUCTIONS & INFO
MicroSD/memory cards expand the storage capacity of the device and are sold separately. This device can use a microSD card up to 32GB.
The 
No SIM icon will be displayed in the Notification bar when there is no SIM card in the device.
No SIM icon will be displayed in the Notification bar when there is no SIM card in the device.Locate SIM tray
The SIM & microSD tray is located on the bottom left side of the device. To insert a SIM or microSD card, insert a SIM tool into the small hole to eject the SIM & microSD tray.
Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen swipe down from the Notification bar > 
Settings icon > General tab > Storage > Eject icon.
Insert or remove SIM & microSD card
• Insert or remove the Nano SIM card into the SIM tray with the gold contacts facing down and the notched edge on the bottom left. Gently press the SIM card in until it clicks into place.
• Insert or remove the microSD card into the SIM tray with the gold contacts facing down and the notched edge on the bottom right. Gently press the microSD card in until it clicks into place.
Storage
Internal Memory: Up to 32GB
External Memory: Up to 32GB
External Memory: Up to 32GB
Did you get the help you needed?
Great! We're so glad we could help.
We're sorry that didn't solve your issue.