Make sure you’re in the U.S. and on our wireless network
You can download the update via Firmware Over the Air (FOTA).
You must connect your device to Wi-Fi® to download the update.
Although there should be no impacts to settings or data, we recommend backing up your media files to an SD card, a computer, or using a favorite application, prior to upgrading the software.
Update & verify software
Update software
Make sure your device is fully charged and connected to Wi-Fi.
Swipe down from the Notification bar and select Settings.
Scroll to and select General, then About Phone.
Select Software update, then Update now.
Follow the on-screen prompts to download and install the update.
The device automatically restarts once the new software successfully installs.
Verify software update
Swipe down from the Notification bar and select Settings.
Select General.
Scroll to and select About phone, then Software info.
If the Android and Software versions don’t match the current update details; perform additional updates until they do.