Device help

Get step-by-step help and info for your device.

Connect to AT&T Network

This article describes how to connect to the AT&T Network.

Mac OS Driver

Install the Mac OS driver to improve throughput. (Recommended for Mac OS 10.10)

Signal & Cellular Data

View cellular network signal, turn international roaming or your mobile data connection on or off.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Connect to Laptop

This article describes how to connect a laptop.

Device Layout

Hardware features and software navigation of your device.

External Antenna

This article describes how to connect an external antenna.

Insert SIM Card

Install and remove the SIM. The device comes with a nano-SIM card preinstalled.

LED Indicator

This article provides an overview of the status & indicators.

Management Website

Access the management website to view connection strength, network information, read AT&T messages, access settings and view device information.

Set or Change Password Security

et or change PIN to protect the SIM.

Reset Device

Perform a soft, factory, and alternate master reset of the device.

Having device issues?

Fix common service and device problems.