Device help

Get step-by-step help and info for your device.

Browse the Web

Browse the web, manage browser tabs, and bookmarks.

Browser Options

Access browser settings to clear history, set homepage, adjust text size, manage pop-up, change the default browser, and restore default settings.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Backup and Restore with Memory Card

Backup contacts, photos, and files to increase device memory or transfer to another device.

Battery life

Tips and tricks to extend your battery performance.

Charge the battery

Tips on charging your battery.

Call Forwarding

Manage call forwarding from your device.

Caller ID

Show or hide your caller ID when making calls.

Conference Calling

Add another person to your call, merge calls, place someone on hold and more.

Contacts

Add, view, delete, and customize contacts by adding a picture or ringtone.

In-Call Options

Learn what features are available while on an active call.

Make & Receive a Call

Place, receive, and reject a call.

Speed Dial

Use speed dial and manage speed dial contacts.

Airplane mode

Turn Airplane mode on and off.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Signal & cellular data

View cellular network signal and data connection.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Gestures & navigation

Control your device by making specific movements with your hand.

Keypad & typing

Cut and paste, use speech-to-text, and access keyboard settings.

Learn and customize the home screen

Change wallpaper, font size and color of the home screen.

Phone Assembly

Install and remove the SIM and battery.

Power Device On or Off

Turn your device on and off.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Messaging Settings

Change text (SMS), picture (MMS), emergency, and AMBER alert settings.

Send & Receive Messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Calendar

Access the calendar and manage events.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Camera & Video Settings

Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.

Play Music

Play music, turn the music player off.

Take a Picture or Video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

View & Share Photos or Videos

Access, view, and share your photos and videos.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.

Secure my device

Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked from the AT&T network.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

Accessibility

Turn on features such as Large text, Hearing aid mode, and more.

Date & time

Set the date and time.

Display

Change the display time out, brightness and orientation.

Sounds & alerts

Change volume settings, ringtones, and notification alerts.

Available Memory

Check the available device storage.

Find IMEI & Serial Number

View the device IMEI, phone, SIM (ICCID) and serial number.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software update for the AT&T Cingular Flip (M3620)

Learn how to update the software of the AT&T Cingular Flip (M3620).

Software Version

Determine your current device software version and check for updates.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Reset Device

Perform a soft, factory, and alternate master reset of the device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Access voicemail

Check your voicemail messages.

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

Manage voicemail settings and security

Learn how to manage your voicemail, including recording a personal greeting and changing your password.

Set up voicemail

Set up voicemail on your device.

Having device issues?

Fix common service and device problems.