AT&T Mobile Hotspot Elevate 4G

Device help

Explore tutorials and more for your device.
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AT&T Mobile Hotspot Elevate 4G

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Fix common service and device issues.

Learn all about your device

Want to get to know your device a litte better? Explore features, find out how to keep it safe, and more.

Learn more about your AT&T Mobile Hotspot Elevate 4G

Articles

Connect Mac to Wi-Fi

Learn how to connect your device to the hotspot using Mac OS X.

Connect mobile device to Wi-Fi

Learn how to connect your mobile device to Wi-Fi.

Connect Windows to Wi-Fi

Learn how to connect to the hotspot using Windows.

Connect WPS device to Wi-Fi

Learn how to connect WPS devices.

Connected devices

Learn how to view connected devices.

Connection status

How to access and track current session data.

Data usage

Learn how to access your data usage.

Signal & cellular data

View cellular network signal and network connection status.

USB tethering

Learn how to USB tether with the device.

Wi-Fi connection details

This article describes how to access connection details.

Wi-Fi network name & password

This article describes how to change the network name.

Articles

Access Elevate 4G Web Manager

This tutorial provides an overview of how to access Web manager, an overview of Web manager, and how to access via ATnT AllAccess Mobile App.

Specifications

This article provides an overview of the device's specifications.

Connect to AT&T Network

This article describes how to connect to a network.

Device assembly

Install and remove the SIM and battery.

Device layout

This article provides an overview of the Device layout.

Elevate 4G Web Manager overview

This tutorial provides an overview of Unite Manager.

External antenna

This tutorial reviews the external antenna of your device.

Learn the home screen

This article provides an overview of the home screen.

LED states

This article provides an overview of the LED states.

My wireless number

This article describes how to find your wireless number.

Notifications & icons

Shows the notifications and icons of the device

Power device on or off

Turn your device on and off.

Articles

File sharing

This tutorial describes how to share files.

Find IMEI & serial number

This tutorial shows the steps to access the IMEI, phone, n serial number.

Software update

Learn how to update the software of the AT&T Mobile Hotspot Elevate 4G

View device software version

This article describes how to find the software and firmware version.

Articles

Limited or no connectivity

This article describes what to do if there is limited or no connectivity.

Mobile hotspot Wi-Fi not found

This article describes what to do if the network is not found.

Reset device

This article describes how to reset the device to its factory settings.

Roaming troubleshooting

This article describes how to troubleshoot roaming problems.

Articles

Adjust Wi-Fi range

This article describes how to Optimize the Wi-Fi signal strength.

Block or unblock devices

This article describes how to block/unblock devices from connecting.

Elevate 4G Web Manager advanced settings

This article provides an overview of advanced settings.

Location services & GPS

This tutorial provides an overview of location services and GPS for a device.

Screen

This article provides an overview of the screen settings.

More Topics

Articles

Battery optimization

Tips n tricks to extend your battery performance.

Charge the battery

This tutorial shows how to charge the battery.

Articles

Forgot Elevate 4G Web Manager login

Recover a forgotten web manager log on.

Secure my device

This article describes how to lock and unlock the screen.

Wi-Fi security

Access Wi-Fi security settings.

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