Device help

Get step-by-step help and info for your device.

Battery life

Tips & tricks to extend your battery performance.

Charge the battery

This tutorial shows how to charge the battery.

Access web manager

Learn how to access Web manager.

Connect Mac to Wi-Fi

Learn how to connect your device to the hotspot using Mac OS X.

Connect mobile device to Wi-Fi

Learn how to connect your mobile device to Wi-Fi.

Connect Windows to Wi-Fi

Learn how to connect to the hotspot using Windows.

Connect WPS devices

Learn how to connect WPS devices.

Connected devices

Learn how to view connected devices.

Connection status

How to access and track current session data.

Data usage

Learn how to access your data usage.

Signal & cellular data

View cellular network signal and data connection.

USB tether to your device

Learn how to USB tether with the device.

Wi-Fi connection details

Learn how to view the Wi-Fi connection details for your device.

Wi-Fi network name

Learn how to change the network name for your device.

Specifications

This article provides an overview of the device's specifications.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Connect to AT&T Network

This article describes how to connect to a network.

Device assembly

Install and remove the SIM and battery.

Device layout

This article provides an overview of the Device layout.

Learn the home screen

This article provides an overview of the home screen.

My wireless number

This article describes how to find your wireless number.

Notifications & icons

Shows the notifications and icons of the device

Power device on or off

Turn your device on and off.

View messages

View and delete messages and alerts on your device.

Forgot web manager log on

Recover a forgotten web manager log on.

Secure my device

This article describes how to lock and unlock the screen.

Wi-Fi security

Access Wi-Fi security settings.

Adjust Wi-Fi range

This article describes how to Optimize the Wi-Fi signal strength.

Block or unblock devices

This article describes how to block/unblock devices from connecting.

Elevate 4G Web Manager advanced settings

This article provides an overview of advanced settings.

Screen

This article provides an overview of the screen settings.

File sharing

This tutorial describes how to share files.

Find IMEI & serial number

This tutorial shows the steps to access the IMEI, phone, & serial number.

Software update for the AT&T Mobile Hotspot MiFi Liberate

Learn how to update the software of the AT&T Mobile Hotspot MiFi Liberate

View device software version

This article describes how to find the software and firmware version.

Limited or no connectivity

This article describes what to do if there is limited or no connectivity.

Mobile hotspot Wi-Fi not found

This article describes what to do if the network is not found.

Reset device

This article describes how to reset the device to its factory settings.

Roaming troubleshooting

This article describes how to troubleshoot roaming problems.

Having device issues?

Fix common service and device problems.