Device help
Find step-by-step help for your device.
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Browse device topics
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Articles
Tips & tricks to extend your battery performance.
This tutorial shows how to charge the battery.
Articles
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Articles
Learn how to connect your device to the hotspot using Mac OS X.
Connect mobile device to Wi-Fi
Learn how to connect your mobile device to Wi-Fi.
Learn how to connect to the hotspot using Windows.
Learn how to connect WPS devices.
Learn how to view connected devices.
This article describes how to access connection details.
Learn how to access your data usage.
Learn how to set up guest Wi-Fi.
View cellular network signal and mobile data connection status.
Learn how to USB tether with the device.
Learn how to view the Wi-Fi connection details for your device.
Learn how to change the network name for your device.
Articles
This article goes over how to access Unite Manager.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This article describes how to connect to a network.
Install and remove the SIM and battery.
This article provides an overview of the Device layout.
This article describes how to connect an external antenna.
This article provides an overview of the home screen.
This article provides an overview of the LED states.
This article describes how to find your wireless number.
Shows the notifications and icons of the device
Turn your device on and off.
This article provides an overview of the device's specifications.
This tutorial provides an overview of Unite Manager.
Articles
View and delete messages and alerts on your device.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This article goes over how to change or reset your Unite Manager log on.
This article describes how to lock and unlock the screen.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Access Wi-Fi security settings.
Articles
This article describes how to Optimize the Wi-Fi signal strength.
This article describes how to block/unblock devices from connecting.
This article provides an overview of the screen settings.
Unite Manager advanced settings
This article reviews how to use the advanced settings of the Unite Manager.
Articles
This tutorial shows the steps to access the IMEI, phone, & serial number.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the AT&T Unite (AC770S)
Learn how to update the software of the AT&T Unite (AC770S).
This article describes how to find the software and firmware version.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This article describes what to do if there is limited or no connectivity.
Mobile hotspot Wi-Fi not found
This article describes what to do if the network is not found.
This article describes how to reset the device to its factory settings.
This article describes how to troubleshoot roaming problems.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Fix common service and device problems.
Download the free ActiveArmor app to:
- Help block spam and fraud calls
- Secure your device and the stuff on it
- Get notified of data breaches
Use the device help app to:
- View customized device tutorials
- Run device health check
- Get help with common device issues