Device help
Find step-by-step help for your device.
Not what you're looking for? Try using a different search term.
Make sure to:
- Check your spelling
- Use specific or similar keywords.
- Try a more general search
Here's all the info we found about "dynSearchText1".
We didn't find any info about "dynSearchText2". Try using a different search term.
Browse device topics
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Articles
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Only the calling phone number will be displayed with Caller ID.
This article describes how to make a call.
TTY Support offers speech-to-text functions for the hearing impaired.
Articles
The signal LED on your device indicates the current wireless signal status.
Articles
This article provides an overview of all bundled accessories.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This article provides an overview of information about the device.
Wireless Service LED has No Green Bars
This article describes what to do if the wireless service LED has no green bars.
Articles
This article describes how to connect a phone.
Connect the device to a power source.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Articles
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Voicemail messages aren't being recorded by my Answering Machine
Try this if your answering machine does not pick up incoming calls.
Blinking Red Wireless Service LED
This may indicate problems with your SIM card.
Blinking Green Wireless Service LED
This article describes what to do if the wireless service LED is blinking green.
Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.
I can't Connect to my AT&T MicroCell
This article describes what to do if you cannot connect to a 3G MicroCell.
Try this if your phone fails to ring during incoming calls.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
This article provides an overview of general warranty information.
Articles
This article describes how to access voicemail.
Set up Voicemail or Answering Machine
Learn to set up and access the voicemail functions on your device.
Fix common service and device problems.
Download the free ActiveArmor app to:
- Help block spam and fraud calls
- Secure your device and the stuff on it
- Get notified of data breaches
Use the device help app to:
- View customized device tutorials
- Run device health check
- Get help with common device issues