Device help
Get step-by-step help and info for your device.
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Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
The back-up battery will power the Home Base for a period of time should the A/C power to the device be cut off.
Get familiar with calling features.
Manage call forwarding from your device.
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Use Call Waiting or 3-Way Calling
This article describes how to answer a call while on another call and how to make a three person conference call.
Only the calling phone number will be displayed with Caller ID.
This article describes how to make a call.
TTY Support offers speech-to-text functions for the hearing impaired.
The signal LED on your device indicates the current wireless signal status.
This article describes how to check the Signal Strength for the AT&T Wireless Home Phone (WF721).
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This article provides an overview of the hardware features and label for your device.
This article provides an overview of all bundled accessories.
Set up your device for the first time.
This article provides instructions for inserting the SIM Card for your device.
Message Waiting Indicator on my Phone Doesn't Light
This article describes what to do if the message waiting indicator doesn't light.
Connect the device to a power source.
This article provides an overview of information about the device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
This article provides instructions for inserting the SIM Card for your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
My Answering Machine Won't Pick Up Calls
Try this if your answering machine does not pick up incoming calls.
Blinking Red Wireless Service LED
This may indicate problems with your SIM card.
Blinking Green Wireless Service LED
This article describes what to do if the wireless service LED is blinking green.
Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.
I can't Connect to my AT&T MicroCell
This article describes what to do if you cannot connect to a 3G MicroCell.
My Phone Doesn't Ring When A Call Comes In
Try this if your phone fails to ring during incoming calls.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
This article provides an overview of general warranty information.
This article describes how to access voicemail.
Set up Voicemail or Answering Machine
Learn to set up and access the voicemail functions on your device.
