Device help

Install the battery

The back-up battery will power the Home Base for a period of time should the A/C power to the device be cut off.

Caller Number ID

Only the calling phone number will be displayed with Caller ID.

Make & receive a call

This article describes how to make a call.

TTY support

TTY Support offers speech-to-text functions for the hearing impaired.

Check the wireless signal

The signal LED on your device indicates the current wireless signal status.

Device overview

This article provides an overview of all bundled accessories.

LED indicators

This article describes what to do if the message waiting indicator doesn't light.

Power device on or off

Connect the device to a power source.

Specifications

This article provides an overview of information about the device.

Answering machine not picking up

Try this if your answering machine does not pick up incoming calls.

Blinking red wireless service LED

This may indicate problems with your SIM card.

Flashing green network light

This article describes what to do if the wireless service LED is blinking green.

No dial tone

Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.

Phone not connecting to MicroCell

This article describes what to do if you cannot connect to a 3G MicroCell.

Phone not ringing

Try this if your phone fails to ring during incoming calls.

Warranty

This article provides an overview of general warranty information.