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Browse device topics
Learn ways to manage battery usage and set up power saving options.
Articles
Install the battery
The back-up battery will power the Home Base for a period of time should the A/C power to the device be cut off.
Find out how to block calls, use Wi-Fi Calling, and more.
Caller Number ID
Only the calling phone number will be displayed with Caller ID.
Make & receive a call
This article describes how to make a call.
TTY support
TTY Support offers speech-to-text functions for the hearing impaired.
Calling options
Voicemail
Use hotspots, connect to Wi-Fi, turn data on or off, and more.
Check the wireless signal
The signal LED on your device indicates the current wireless signal status.
Mobile network
Get device details and technical specs.
Device overview
This article provides an overview of all bundled accessories.
LED indicators
This article describes what to do if the message waiting indicator doesn't light.
Power device on or off
Connect the device to a power source.
Specifications
This article provides an overview of information about the device.
Learn to customize and use your new device.
About your device
Setup
Explore ways to resolve device issues or reset your device.
Answering machine not picking up
Try this if your answering machine does not pick up incoming calls.
Blinking red wireless service LED
This may indicate problems with your SIM card.
Flashing green network light
This article describes what to do if the wireless service LED is blinking green.
No dial tone
Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.
Phone not connecting to MicroCell
This article describes what to do if you cannot connect to a 3G MicroCell.
Phone not ringing
Try this if your phone fails to ring during incoming calls.
Warranty
This article provides an overview of general warranty information.
Learn how to set up and access your voicemail.
Access voicemail
This article describes how to access voicemail.
Set up voicemail
Learn to set up and access the voicemail functions on your device.
Fix common service and device problems.
