Device help

Find step-by-step help for your device.
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Browse device topics

ARTICLES

Browse the web

Learn to browse the web and manage tabs and bookmarks.

Browser options

Access browser settings to delete browser history, set the home page, and more.

ARTICLES

Battery life

Tips n tricks to extend your battery performance.

Charge the battery

How to charge your battery.

ARTICLES

Call forwarding

Learn how to manage call forwarding from your device.

Conference calling

Add another person to your call, merge calls, place someone on hold and more.

Caller ID

Learn how to show or hide your caller ID when making calls.

Contacts

Add, view, delete, and customize contacts by adding a picture or ringtone.

In-call options

Learn what features are available while on an active call.

Make & receive a call

Place, receive, n reject a call.

Speed dial

Learn how to use speed dial and manage speed dial contacts.

ARTICLES

Airplane mode

Learn how to turn Airplane mode on and off.

Mobile network status

View signal strength, network connection status, and enable/disable mobile network and international roaming.

ARTICLES

Device layout

Provides an overview of the device layout.

Keyboard & typing

How to use the keyboard, use speech-to-text, access keyboard settings, and more.

Learn & customize the home screen

Add shortcuts and widgets, access the notification panel, changing wallpaper, and more.

Phone assembly

This article describes how to install the SIM card and battery

Power device on or off

Turn your device on and off.

Search

Perform a text and voice search on your device and how to adjust search settings.

Specifications

Learn your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

ARTICLES

Messaging settings

Set text (SMS) and picture (MMS) message alerts, limits, display options and more.

Send & receive messages

How to send, receive, and delete picture (MMS) and text (SMS) messages.

ARTICLES

Calendar

Learn how to access the calendar and manage events.

ARTICLES

Transfer media to & from computer

Transfer files to or from your device and a computer.

View & share photos or videos

Access, view, and share your photos and videos.

ARTICLES

Secure my device

Lock the device screen, set and change security lock, and locate device.

Set or change password security

Enable or change the password on your device.

ARTICLES

Change ringtones

Choose which ringtone your device will use to alert you to incoming calls.

Change wallpaper

This article describes how to change the wallpaper, or background, of the home screens.

Date & time

Set the date n time.

Display

Change the display time out, brightness and orientation.

Sounds & alerts

Change volume settings, ringtones, and notification alerts.

ARTICLES

Reset device

Learn how to perform a soft and factory reset of the device.

ARTICLES

Access voicemail

Check your voicemail messages.

Change or reset voicemail password

How to troubleshoot the voicemail feature.

Set up voicemail

Set up voicemail on your device.

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