BlackBerry Bold 9900

Device help

Find step-by-step help for your device.
View Popular Solutions

Browse device topics


AT&T Navigator Setup

Get the most updated maps and directions plus traffic updates and one-click re-routing around congestion.

Use the web

Open an Internet browser and navigate to a web page.

Add bookmark

Save your favorite web pages so you can easily find them again.

AT&T Navigator directions

Type or speak your destination into your phone or search for destinations by category.


Battery optimization

There are several settings you can adjust on your device to conserve your battery.

Charge battery

This article describes how to charge the battery of the device.



Save contact info such as phone numbers, email and addresses in your device's address book.

Mute, speaker & other call options

These are features to help you manage your phone call.

Make call

Make a call by directly dialing a number.

Speed dial

Save frequently dialed numbers to a speed dial directory.


Airplane mode on/off

The feature allows you to use your device without a wireless signal.

Connect to a Bluetooth device

Pair your device with a Bluetooth headset or other devices such as car connections, printers and PCs.

Connect to a Wi-FI network

Connect to a home, office or public hotspot Wi-Fi network with a few simple steps.

Mobile Hotspot

Turn your device into a portable Wi-Fi hotspot and share your mobile broadband connection with one or more computers.

NFC setup

This article will demonstrate how to set up Near Field Communications on your device.


Use the USB cable to connect your device to a computer and share your device's internet connection.

Turn Wi-Fi on/off

Use Wi-Fi network connections to save on your mobile data usage.


Adjust ringtone volume

Change the loudness of your ringtone.

Device controls

Device keys allow quick access to lock your screen, change volume, go to the homescreen and other functions.

On-device setup wizard

Learn how to set up our device.

Touchscreen gestures

This describes the primary actions needed to interact with your device.

Insert a memory card

A memory card expands the storage capacity for music, photos and programs on your device.

Insert SIM card & battery

The SIM card accesses the wireless network and is often pre-installed.

Use the physical keyboard

This article describes the different functions of the keys on the physical keyboard.

Customize the home screen

Add, delete or move application shortcuts and widgets to view the info you want in the location you prefer.

Home Screen

The main homescreen delivers the latest info such as new message notifications and upcoming appts as well as offers shortcuts to frequently used applications such as email and web.

Zoom in/out

This article describes how to zoom in or out of certain screens on your mobile device.

Power on

The power button is generally found on the top or side edge of your device.

What's in the box

These items are in the box with your new BlackBerry Bold 9900.


BlackBerry Messenger setup

Setup a BlackBerry Messenger account.

Send email

Create and send an email from your device.

Send text message

Create a new text and send it.

Setup email

Add your email accounts so you can read and send email on your device.


Set Alarm

Use your handset to wake you up or to remind you of important appointments.

Add appointment

Create a new appointment in your device calendar.


Camera settings

Access and adjust settings such as flash, white balance and contrast to take the best pictures.

Play Music

Listen to your favorite music.

Take a photo

Use the device to take a picture and store it in memory.

Record video

Record video right to your mobile device.

Transfer photos to computer

Copy photos or other media between your device and a computer.


Change Alerts

Change the way your devices notifies you of new messages, missed calls and new voicemails.

Change ringtone

Set a new ringtone.

Change background

Customize your screen's wallpaper with your own photo or a preloaded background.

Set date/time

Manually change the date and time to keep up with your travel.

Screen display

Adjust the brightness and the time until your screen goes to sleep to balance ease of use with battery optimization.

Silent/vibrate ringer

Turn off your ringer or set the phone completely to silent when desired.

Screen timeout

Balance ease of use with battery conservation by changing the length of inactive time before your device goes to sleep.


Check memory card status

Find how much storage space is available on your memory card.


Find your devices unique identifier code.

Software update for the BlackBerry Bold 9900 for the BlackBerry Bold 9900

Learn how to update the software of the BlackBerry Bold 9900


View call history

Quickly answer or send a call to voicemail.


Reset your device

Perform a quick reboot or erase all data on your device with a master reset.


Visual Voicemail

VIsual voicemail makes it easier to manage your voicemail.


Set up is simple via guided prompts and there are many options for security, greetings and access.