Device help
Find step-by-step help for your device.
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Articles
Download apps from the Galaxy Apps store through your watch or smartphone.
Remove an icon from one of the home screens or uninstall apps from your device.
Use Samsung Health to help manage your health by tracking statistics and your exercise program.
How to view, switch between, and close running applications.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
This tutorial shows how to backup and restore the device.
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
Articles
Tips and tricks to extend your battery performance.
Articles
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn  about phone spam, and temporarily block unwanted calls.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn  about phone spam, and temporarily block unwanted calls.
View, call and message contacts.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Articles
Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
This tutorial explains connection statuses.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
View cellular network signal, turn international roaming, and your mobile data connection on or off.
How to connect to a Wi-Fi network.
Articles
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
How to get started with your new device.
Use your keypad to type letters, numbers, and special characters.
Learn & Customize the Home Screen
Add shortcuts and widgets, access the notification panel, changing clock face, and more.
Articles
Block messages from your device.
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
This tutorial shows how to manage email on your device.
Access messaging settings, adjust emergency alert settings, adjust spam settings. Edit sync settings, and more.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Articles
Learn how to set up and access SOS on the device.
Use voice commands to control your device and access voice control settings.
Access the calendar and manage events.
How to access and use AT&T Digital Life including using devices associated with the account, arming or disarming the security system, and more.
All of HBO together with new hits, classic favorites, plus new Max Originals.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Use one smartphone number across multiple devices to send and receive texts, make and receive calls, and more.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
This tutorial shows how to transfer media to your Gear device.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This tutorial shows how to find your device in the event of it being lost or stolen.
Lock the device screen, set and change security lock.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Articles
Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing.
Learn how to manually set the date and time.
Do not disturb mode mutes sound and the screen will remain off for incoming calls and alerts, but not alarms.
Change volume settings, ringtones, and notification alerts.
Articles
Share files from your watch to paired device and vice versa.
Start a flow to troubleshoot software update issues.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Samsung Gear S2 (R730A)
Learn how to update the software of the Samsung Gear S2 (R730A).
Determine your current software version and check for updates.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
Perform a power cycle or factory reset of the device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Articles
Access and check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Start a flow to troubleshoot voicemail issues.
How to set up your voicemail inbox.
Fix common service and device problems.
Download the free ActiveArmor app to:
- Help block spam and fraud calls
- Secure your device and the stuff on it
- Get notified of data breaches
Use the device help app to:
- View customized device tutorials
- Run device health check
- Get help with common device issues