Device help
Find step-by-step help for your device.
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Browse device topics
Articles
Browse the web, add bookmarks, and access browser settings to clear history and block or unblock pop-ups.
Download apps, games, movies, music, books, magazine, newspapers and more.
Use My Files to open and manage downloaded and device created files
Remove an icon from your home screen and delete apps from your device.
How to view, switch between, and close running applications.
Articles
Backup & restore with computer
Backup and restore your device with a computer.
Backup Google account data in the event you have to replace or reset your device so you can restore later.
Backup & restore with memory card
Backup contacts, photos, and files to increase device memory or transfer to another device.
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Tips and tricks to extend your battery performance.
Tips on charging your battery.
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Add, view, delete, and customize contacts by adding a picture or ringtone.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Make & receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
Articles
Turn Airplane mode on and off. Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Set up your device as a mobile hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn on or off international roaming, and your mobile data connection.
How to connect to a Wi-Fi network.
Articles
Set up your device for the first time or after having done a factory reset.
View data usage, set data usage alerts, pay bills, add features, and more.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and more.
Install and remove the SIM and memory card (MicroSD).
Cut and paste, use speech-to-text, and access keyboard settings.
Learn & customize the home screen
Add shortcuts and widgets, access the notification panel, changing wallpaper, and more.
Turn your device on and off.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Create and manage separate user accounts for your device.
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Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Change text (SMS), picture (MMS), emergency, and AMBER alert settings.
Send and receive email, add and download email attachments, respond to an email and more.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Add your email accounts so you can read and send email on your device.
Articles
Share screens, data, and files between Samsung tablets, phones, and your personal computer.
Use voice commands to control your device and access voice control settings.
Access the calendar and manage events.
This tutorial shows how to access and use the DIRECTV app if you are a DIRECTV subscriber.
All of HBO together with new hits, classic favorites, plus new Max Originals.
Complete multiple tasks on one screen; take notes while watching a video, or search the web and check your email messages simultaneously.
Use one smartphone number across multiple devices to send and receive texts, make and receive calls, and more.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
Articles
Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.
Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Transfer media to & from computer
Transfer files to or from your device and a computer.
Articles
Find My Mobile allows you to manage your device in a secure way by tracking and controlling your device remotely.
Private Mode lets you hide specific files within some Samsung apps so that they're no longer in view when Private Mode is disabled. It works in the Gallery, Calendar, Contacts, Email, Camera, Internet, Samsung Notes, and My Files apps.
Reset a forgotten pattern lock.
Lock or unlock your display, set a screen security lock type (pin, password, pattern or fingerprint), get your PUK code, or request your device be unlocked from the ATnT network.
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Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Set the date and time and use the alarm clock.
Change the display time out, brightness and orientation.
Change volume settings, ringtones, and notification alerts.
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Check the available device storage.
View the device IMEI, phone, SIM (ICCID) and serial number.
Learn how to update the software of the Samsung Galaxy Tab S2 9.7 (T817A/T818A).
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, see which apps are using the most data, and set data limits.
Articles
Use application manager to improve your app and device performance.
Perform a soft, factory, and alternate master reset of the device.
