Motorola Moto G - 2026 Device Help & How-To Guides
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Turning your phone on and off
Turning your device off and on is called "restarting" your device. Restarting your device is a common first step in troubleshooting any device issues. No saved information will be lost during a restart.
ExploreSetting up your second cellular plan with an eSIM
Adding a secondary eSIM alongside a physical SIM or eSIM allows you to quickly switch between two cellular plans and/or carriers for voice or data.
ExploreFinding your device's IMEI number
Discover where to find your device's IMEI. In some instances, your IMEI number is also your Device ID number.
ExploreResetting network settings
If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.
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