Samsung Galaxy A13 5G Device Help & How-To Guides
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Accessing mobile network settings
When traveling internationally, your device settings may require an update to conserve data and minimize unwanted fees. Learn how to change roaming settings on your device ahead of your next international trip, including how to enable and disable roaming. Also learn how to view the status of your Wi-Fi Pod's Internet connection.
ExploreResetting network settings
If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.
ExploreResetting all settings
A common troubleshooting step is resetting all of your apps to their factory defaults if you are having trouble with your device; your personal information will not be deleted.
ExplorePerforming a factory reset
A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.
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