Switch between the classic and full versions of AT&T Mail

Seeing the classic version of AT&T Mail when you sign in on your computer or tablet? Find out how to switch to full.

About classic AT&T Mail

If you sign in to AT&T Mail and it doesn't look right, you might be seeing the classic version of your email account. With this version, you can write and read emails, but you don’t get some features that come with the full version, like text formatting or spell check.

Why am I seeing the classic version?

There may be a few reasons:
  • You’re using an unsupported web browser. We support the 2 most recent versions of Mozilla® Firefox®, Microsoft® Edge®, Google ChromeTM and Safari®. If you’re using a different or older browser, use these links to download a supported one:
  • You’re using an unsupported operating system. We support Mac OSX, Windows Vista, Windows 7, Windows 8, and Windows 10.
  • JavaScript is disabled. To use the full version of AT&T Mail, enable JavaScript on your browser. Just turn it back on in the Internet Options, Settings, or Preferences sections of your browser.
  • You’re under the age of 13. We may limit browsing and other activities for younger users.
  • You have a low-bandwidth internet connection. For example, dial-up can't support the full version of AT&T mail.
  • You don’t have the right screen resolution. If you see an error message about a screen resolution problem, your computer screen resolution is set below the minimum recommendation of 1024 x 768 pixels. For Windows, adjust this setting in Properties. For Macs, go to System Preferences.
If none of these issues apply to you, don’t worry. It’s easy to change to the full version.

How to switch versions on a tablet or computer

To switch back to the full version
From your webmail inbox, select Switch to the newest AT&T Yahoo mail from the top of the page.

To switch to the classic version
From your webmail inbox:
  1. Select the gear gear icon and then More Settings.
  2. In the Personalize inbox section, select Switch to classic Mail.
Last updated: December 7, 2022

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