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Cancel your internet, home phone, or U-verse TV service
For your protection, only the account owner can cancel internet, home phone, or U-verse TV service.
DETAILED INFOHow to cancel
- Find out if you can move your service to your new address
- Learn how you can change your service
- Find out how to temporarily suspend your service
- Learn how to transfer billing responsibility
Still want to cancel?
Give us a call: 800.288.2020
Have a wireless account?
Find out what you should know before canceling wireless service.
Learn about other cancellation info
- If you joined through a promo and cancel before your service commitment ends, we may charge penalties and extra fees.
- If you send your request on a weekend or holiday, here’s how it’s handled:
- If you cancel on a holiday, we’ll take care of it the next regular business day.
- If you cancel during the weekend, we’ll take care of it during our weekend operation hours, which vary by region.
- If you have an AT&T email account, you have to wait 30 to 60 days after canceling the service to delete it. Learn how to delete your AT&T email account.
