Cancel your internet, home phone, or U-verse TV service

For your protection, only the account owner can cancel internet,  home phone, or U-verse TV service.

How to cancel


Still want to cancel?

Give us a call: 800.288.2020


Have a wireless account?

Find out what you should know before canceling wireless service.

Learn about other cancellation info

  • If you joined through a promo and cancel before your service commitment ends, we may charge penalties and extra fees. 
  • If you send your request on a weekend or holiday, here’s how it’s handled:
    • If you cancel on a holiday, we’ll take care of it the next regular business day.
    • If you cancel during the weekend, we’ll take care of it during our weekend operation hours, which vary by region.
  • If you have an AT&T email account, you have to wait 30 to 60 days after canceling the service to delete it.  Learn how to delete your AT&T email account.
Last updated: June 30, 2023

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