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AT&T Internet support

Get help with your internet service, Wi-Fi gateways, and extenders. Find out how to fix common issues or contact us.

Top solutions

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Get network help

Sign in to get your Wi-Fi details, check service status, test equipment speed, and more.

Appointment details

Find your appointment using your order ID or internet account number.

Bill & payments

Check your bill, set up AutoPay, or make a payment. Get AutoPay

Fix an Issue

We're here to help

Select one of our internet-related topics to troubleshoot the issue. We’ll look for some instructions to help you fix the problem.

Helpful info

Order status & info

Track an order or review your order history.

AT&T user ID

Create a user ID to manage your account, pay your bill, and check usage online or with the myAT&T app.

AT&T Smart Home Manager

Use AT&T Smart Home Manager to set up and activate your internet from your phone or tablet.

Wi-Fi gateway setup

Ready to start browsing and streaming?
Set up a Wi-Fi extender

Network connections

Learn how to add devices to your network.
Get details on connecting other devices

Bill & account info

Learn about bill charges and other account options.


Internet usage

Keep tabs on your usage or learn how much data you need.

Devices & speed

Having many devices connected affects your speed. Learn how to improve speed.
Understand internet speeds

Check device speeds

Check the upload and download speeds of your connected devices or AT&T equipment.

Protect your network

Protect your network with AT&T ActiveArmor internet security or AT&T AntiVirus Plus.
Explore AT&T AntiVirus Plus


Control access

Keep tabs on your network with Smart Home Manager.
Learn how to manage connected devices

Service issues

Having trouble connecting, browsing, or streaming?

Browse topics

Connections, browsing & security
Installation & order status
Troubleshooting & repair
Wi-Fi gateways & equipment
Learn about internet and Wi-Fi connections, tools, and security.

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Contact us

Chat with a rep

We’ll start by asking you a few questions.

Give us a call


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New service
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Disability resources
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