AirTag is a supereasy way to keep track of your stuff. Attach one to your keys, slip another in your backpack. And just like that, they’re on your radar in the Find My app, where you can also track down your Apple devices and keep up with friends and family. Ping it. Find it. Misplacing something like your wallet doesn’t have to be a big deal when it has AirTag attached. You can play a sound on the built-in speaker by going to the new Items tab in the Find My app, or say “Hey Siri, find my wallet.” If it’s hiding nearby — like under the couch or in the next room — just follow the sound and your search is over. Cold. Warm. Warmer. Hot. If your AirTag is nearby, your iPhone can lead you straight to it with Precision Finding.1 You‘ll see the distance to your AirTag and the direction to head in — all thanks to Ultra Wideband technology. Get by with a little help from hundreds of millions of friends. When youʼve left something far behind, like at the beach or the gym, the Find My network — hundreds of millions of iPhone, iPad, and Mac devices around the world — helps track down your AirTag. And itʼs designed to protect your privacy every step of the way. How does it work? Your AirTag sends out a secure Bluetooth signal that can be detected by nearby devices in the Find My network. These devices send the location of your AirTag to iCloud — then you can go to the Find My app and see it on a map. The whole process is anonymous and encrypted to protect your privacy. And itʼs efficient, so thereʼs no need to worry about battery life or data usage. Lost Mode makes finding things even easier. Just like your other Apple devices, AirTag can be put into Lost Mode. Then, when it’s detected by a device in the network, you’ll automatically get a notification. You can also set it so someone can get your contact info by tapping your AirTag with an NFC-capable smartphone — that’s the same technology that lets people pay for things with their phones. Privacy is built in. Only you can see where your AirTag is. Your location data and history are never stored on the AirTag itself. Devices that relay the location of your AirTag also stay anonymous, and that location data is encrypted every step of the way. So not even Apple knows the location of your AirTag or the identity of the device that helps find it. Beautifully simple. A one-tap setup instantly connects your AirTag with your iPhone or iPad. Enter a name for your AirTag, attach it to the item you want to track, and youʼre good to go. Want AirTag notifications on your Apple Watch, too? No problem.
of 14 Apple AirTag reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
Talitha - recommended this product
10/14/2021
Love these!!
I love these!!! So easy to set up and easy to find with the find my app. Better price than other options out there that I’ve tried also.
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
Daisy Paisley
8/14/2025
Stuck with an air tag that doesn’t work
As soon as I got it it didn’t work so I called customer service about 7 different occasions to get a return label and they wouldn’t give me one told me to go to AT&T store to return it so I did and they wouldn’t take it either they told me to go to an Apple store so here I am stuck with an AirTag I don’t want and that doesn’t work
Helpful?
Reviews
Rating snapshot
Select a row below to filter reviews
5 starsstars
31
31 reviews with 5 stars.
4 starsstars
4
4 reviews with 4 stars.
3 starsstars
1
1 review with 3 stars.
2 starsstars
1
1 review with 2 stars.
1 starstars
21
21 reviews with 1 star.
Overall Rating
3.4
7 out of 14 (50%) reviewers recommend this product
Review this Product
Select to rate the item with 1 star. This action will open submission form.
Select to rate the item with 2 stars. This action will open submission form.
Select to rate the item with 3 stars. This action will open submission form.
Select to rate the item with 4 stars. This action will open submission form.
Select to rate the item with 5 stars. This action will open submission form.
Adding a review will require a valid email for verification
Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
The product offers reliable tracking capabilities and is generally easy to set up and use.
Some customers have experienced issues with the product's performance and range.
You can type a maximum of 250 characters.
0/250 maximum
Average customer ratings
Design
Design, 2.6 out of 5
2.6
Features
Features, 2.5 out of 5
2.5
Performance
Performance, 2.7 out of 5
2.7
Most helpful favorable review
5 out of 5 stars.
Awesome
4 years ago
Great product I recommend it
21 people found this helpful
Show Reviews:
Most helpful critical review
3 out of 5 stars.
Real time
4 years ago
It doesn’t do real time most of the time.
27 people found this helpful
Show Reviews:
Customer Images and Videos
Filter Reviews
purchase
price
speed
apple airplay
returns
syncing
use with apps
app
Filters
Sort by
Most recent
1 to 4 of 58 reviews .
1 – 4 of 58 reviews
1 out of 5 stars.
Broken AirTag
6 months ago
It broke open and won’t close back
No, I do not recommend this product.
Originally posted on Apple AirTag (1 Pack)
Helpful?
Design
Design, 2.0 out of 5
2.0
Features
Features, 2.0 out of 5
2.0
Performance
Performance, 1.0 out of 5
1.0
5 out of 5 stars.
Just what I needed.
6 months ago
Works very well, am able to keep up with my kids bike.
Yes, I recommend this product.
Originally posted on Apple AirTag (1 Pack)
Helpful?
Design
Design, 5.0 out of 5
5.0
Features
Features, 5.0 out of 5
5.0
Performance
Performance, 5.0 out of 5
5.0
5 out of 5 stars.
No more lost car!
6 months ago
Keep it in my car so I can find in a crowded parking lot!
Yes, I recommend this product.
Originally posted on Apple AirTag (1 Pack)
Helpful?
Performance
Performance, 5.0 out of 5
5.0
1 out of 5 stars.
AirTags stopped working
8 months ago
Bought 3 of these and everyone stopped working, don’t buy… worst waste of money ever
Originally posted on Apple AirTag (1 Pack)
Helpful?
Design
Design, 1.0 out of 5
1.0
Features
Features, 1.0 out of 5
1.0
Performance
Performance, 1.0 out of 5
1.0
Response from AT&T:
8 months ago
AT&T CARE - Isabella
Hello there!\nWe're sorry to hear that the Apple Air Tags didn't meet your expectations. We understand the importance of having reliable and functional products to locate your belongings, and we apologize for not offering that this time. \nAs this is a product manufactured by Apple, they offer a one-year limited warranty directly through them. For warranty support, product exchanges, or repairs, we recommend reaching out to Apple Support or visiting your nearest Apple Store with your Air Tags and proof of purchase.\n\nIf you need help finding your invoice or purchase details, please check your original order confirmation email or your purchase history with the retailer. For more information about Apple’s warranty and support process, please visit Apple’s Service and Support.\n\nWe appreciate your feedback and hope Apple can resolve this quickly for you.
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 29 questions
Sort by
Featured questions first
Q: Does this work with the iPhone 13 Pro Max?
7 months ago
Originally posted on Apple AirTag (1 Pack)
1 Answer
A: Yes, the iPhone 13 Pro Max is compatible with Apple AirTags. AirTags work with any iPhone capable of running iOS 14.5 or later, including the iPhone 13 Pro Max, which supports the advanced features of Precision Finding
7 months ago
Helpful?
Q: how do I attach it to my iPhone
2 years ago
Originally posted on Apple AirTag (1 Pack)
0 Answers
Q: Do u have to be near the AirTag for the AirTag to be found on find my? What’s the farthes distance I can be able to see it on findmy
4 years ago
Originally posted on Apple AirTag (1 Pack)
1 Answer
A: Hi @Yep ya huh,
It has wide-band technology which allows it to be tracked further than what a regular Bluetooth connection allows. Also, based on online research, it can use other nearby iPhones to share locations.
ChrisZ, AT&T Community Specialist
4 years ago
Helpful?
Q: If my dog has a shock collar on will the AirTag & collar have any interference?!
4 years ago
Originally posted on Apple AirTag (1 Pack)
1 Answer
A: Morning @Ashlee1980,
Unfortunately, that is a question beyond our expertise. It should not cause any issues but shock collars are electronics beyond our knowledge.
ChrisZ, AT&T Community Specialist
4 years ago
Helpful?
Q: What if my luggage with an air tag went to Houston, and I went on to Seattle? Could I locate my air tag that far away? What is its radius?
4 years ago
Originally posted on Apple AirTag (1 Pack)
1 Answer
A: Hi @AndOne45,
It uses Bluetooth to track. The band it uses is a bit stronger but not strong enough to track long distances as you have described. From what I read online, it can use other nearby iPhones to ping location.
ChrisZ, AT&T Community Specialist
4 years ago
Helpful?
Q: Does this use cellular data?
4 years ago
Originally posted on Apple AirTag (1 Pack)
1 Answer
A: It uses Bluetooth @mvojtko76.
ChrisZ, AT&T Community Specialist
4 years ago
Helpful?
Q: Work with Samsung flip 5g
4 years ago
Originally posted on Apple AirTag (1 Pack)
1 Answer
A: Hi @Samsung flipz5g,
Apple released an app that allows Android to use AirTags.
ChrisZ, AT&T Community Specialist
4 years ago
Helpful?
Q: Does AirTag work with IPhone XR?
4 years ago
1 Answer
A: They do @Dmailman69.
ChrisZ, AT&T Community Specialist
4 years ago
Helpful?
Q: How far away can the AirTag be away from your phone to work? Thinking of purchasing fur my dogs collars.
4 years ago
Originally posted on Apple AirTag (1 Pack)
1 Answer
A: Hi @Taress215,
Around 100 meters.
ChrisZ, AT&T Community Specialist
4 years ago
Helpful?
Q: Will this work with iPhone 13
4 years ago
Originally posted on Apple AirTag (1 Pack)
1 Answer
A: It sure will @Gail846.
ChrisZ, AT&T Community Specialist