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Device Highlights
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Business Connectivity
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How to Clean Your Device
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AT&T Global Modem USB800
This AT&T Global Modem USB800 is no longer available.
Key features
Plug and play connection
Secure Connectivity
Global coverage1
Lightweight and compact
Feature & Specs
| Size (inches) | 3.59 x 1.46 x 0.45 |
| Weight (ounces) | 2.39 |
| Chipset | Qualcomm® Snapdragon X20 |
| Cores | 1.4GHz single core |
| RAM | 4GB |
| Linux® | Yes |
| 4G LTE | Bands 1, 2, 3, 4, 5, 7, 12, 13, 14, 17, 18, 20, 28, 29, 30, 66 |
| 4G | HSPA+ with enhanced backhaul |
| 3G – UMTS | 850/900/1800/1900/2100MHz |
| SIM type | Nano |
| Device Eco-rating | The AT&T Eco-Rating 2.0 system gives you environmental and social details about this device. The system uses a total of 20 performance criteria across 5 different attributes, for a total rating of 1 to 5 stars: 19-20 (5-star), 16-18 (4-star), 13-15 (3-star), 10-12 (2-star), 8-9 (1-star) |
| Substances of concern | 4/4 |
| Environmentally preferable materials | 3/3 |
| Energy efficiency and charging | 0/1 |
| End of life and recycling | 1/2 |
| Environmentally and socially responsible manufacturing | 10/10 |
| Total Eco-Score | 18/20 (4-star) Please visit www.att.com/ecospace for additional information |
| UPC | 44476858451 |
| SKU | 6021C |
What comes with the device
QuickStart Guide
WARNING: Cancer and reproductive harm – www.P65Warnings.ca.gov
1AT&T International Day Pass®: Eligible domestic postpaid wireless plan required. Coverage not available in all areas. Terms from your underlying domestic plan, including Stream Saver, fees and other restrictions apply. If you talk, send a text or use data in any of the included countries, you'll be charged $10 per 24-hour period unless you remove Int'l Day Pass. If international talk, text, or data use exceeds 50% of total talk, text or data use for two consecutive months, Int'l Day Pass may be removed. Terms subject to change. See att.com/intldaypass for details.
Limited 4G LTE availability. LTE is a trademark of ETSI.
All talk, data, and standby times depend on network configuration.
Overall rating
2.9
Design
3.6
Features
3.2
Performance
3.1
of 24 AT&T Global Modem USB800 reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
2/27/2022
Usage and accessibility
I am my brother's caregiver, and he doesn't have internet, so I use the modem when I need to access the internet on my laptop at his home. I use it instead of my data on my cell phone. It's convenient and small enough to carry in my little cell phone purse.
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
8/1/2023
Usb800 not worth the money
Worked for two days then quit.
Helpful?
Reviews
Rating snapshot
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5 starsstars
18
18 reviews with 5 stars.
4 starsstars
5
5 reviews with 4 stars.
3 starsstars
6
6 reviews with 3 stars.
2 starsstars
2
2 reviews with 2 stars.
1 starstars
22
22 reviews with 1 star.
Overall Rating
2.9
13 out of 24 (54%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The product offers a convenient and portable internet solution, with some users reporting fast connection speeds.
- However, many customers experienced significant issues, including frequent disconnections, slow speeds, and difficulties with setup and troubleshooting.
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Average customer ratings
Design
Design, 3.6 out of 53.6
Features
Features, 3.2 out of 53.2
Performance
Performance, 3.1 out of 53.1
Most helpful favorable review
4 out of 5 stars.
Great modem!
6 years ago
The USB modem works great on my laptop. It wasn’t so easy to purchase, as I wanted to. purchase just the modem. Instead I had to add a line, then cancel after receiving the modem. A little extra expense in doing so (since I already had a valid plan). It’s quite fast, where I’m able to receive triple digit speeds to my laptop while traveling. It’s portable enough to to fit in the laptop bag when traveling, and easy enough to just plug and play. I didn’t have to download/install any specific driver. Windows 10 and MacOS both were able to start using the modem right away.
82 people found this helpful
Show Reviews:
Most helpful critical review
1 out of 5 stars.
Horrible and Trying to return Was a Nightmare
4 years ago
I got the device and it would not download the driver or connect to internet. Spent over 2 1/2 hours on the phone with technical support and still it wouldn’t work.
When I tried to return it they said take to my local store. My local store said they could not take it back but try a store 45 minutes away. I called ATT to get a return label and spent 30 minutes before I hung up because they couldn’t help me. Went to store 45 minutes away and they wouldn’t take it back and actually printed me a return label and told me to send it back myself.
167 people found this helpful
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Most recent
1 to 4 of 53 reviews .
1 – 4 of 53 reviews
5 out of 5 stars.
Love it!!
2 years ago
Super easy to order online I would highly recommend this option
Yes, I recommend this product.
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 5.0 out of 55.0
Performance
Performance, 4.0 out of 54.0
1 out of 5 stars.
Usb800 not worth the money
2 years ago
Worked for two days then quit.
No, I do not recommend this product.
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 3.0 out of 53.0
Performance
Performance, 3.0 out of 53.0
5 out of 5 stars.
Usage and accessibility
4 years ago
I am my brother's caregiver, and he doesn't have internet, so I use the modem when I need to access the internet on my laptop at his home. I use it instead of my data on my cell phone. It's convenient and small enough to carry in my little cell phone purse.
What do you enjoy most about your wireless plan?Unlimited (talk, text, data)
Yes, I recommend this product.
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 5.0 out of 55.0
Performance
Performance, 5.0 out of 55.0
1 out of 5 stars.
fumimg
4 years ago
I never used it and tried to return it to you multiple times and your company gave me the run around. And your phone system is really confusing. When I first called someone from your company told that all i have to do is write the account on the box and return it. Well it got returned back to me. I went to At&t store to return it, they said they would charge me $55. I called you again and you said you would mail me returrn label. And you didnt. The last time I called you i was heated, you charged me for something didnt even use. I cussed everybody and Im sorry for that, the representives were great.
What do you enjoy most about your wireless plan?Unlimited (talk, text, data)
Yes, I recommend this product.
Helpful?
Design
Design, 1.0 out of 51.0
Features
Features, 1.0 out of 51.0
Performance
Performance, 1.0 out of 51.0
1 – 4 of 53 reviews
Questions
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1 - 10 of 183 questions
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Q: I will be at a campground that doesn't have internet service available, the cell service is decent though. Will this work to provide internet to my laptop so I can work from the campground? I would use hotspot but I would require more than my plan has
2 years ago1 Answer
- A: It is a good option as long as your laptop has a USB connection @PaulaUpNorth. ChrisZ, AT&T Community Specialist2 years agoHelpful?
Q: If i were to add this to my plan is this data from my shared data from my current device like my phone, watch, and tablet combined or is it separate and do all the hot spot device use the data already on my plan or is it separate as well???
2 years ago1 Answer
- A: Hey Andrew Savoie. It doesn't share the data with the rest of your plan. For more information please visit the following URL: https://www.att.com/support/article/wireless/KM1048698/ Thanks, ATTJohnCS2 years agoHelpful?
Q: I need this for a working commute. It will need to support Teams for phone calls and be connected to a VPN. Will this work for my needs?
2 years ago1 Answer
- A: It will @Mela965. Please note, you'll need a device with a traditional USB connection. ChrisZ, AT&T Community Specialist2 years agoHelpful?
Q: Hello, I just installed a CarPlay tablet in my car that requires internet/ hotspot. I have sun ports. Will it work on my car hotspot. How do I know if my device? Does it show on the WiFi settings
2 years ago1 Answer
- A: Morning @NalaLyfe, This is designed for laptops and computers. It is not designed to work with Smart Cars. ChrisZ, AT&T Community Specialist2 years agoHelpful?
Q: Will this device work in the Philippines?
3 years ago1 Answer
- A: It will as long as there is 3G or 4G coverage in the area you are in @Jlathery. You'll need a compatible Postpaid plan listed in the following article: https://www.att.com/support/article/wireless/KM1048698. ChrisZ, AT&T Community Specialist3 years agoHelpful?
Q: can i plug this into a game console
3 years ago1 Answer
- A: Hey grimreaper7466! It will connect as long as the console has a usb port to use for the data connection. Thanks, ATTJohnCS3 years agoHelpful?
Q: Can this device do port forwarding?
3 years ago2 Answers
- A: Hello KSHH. Port forwarding. requires a secure log in. This device is plug and play and does not require an additional log in so port forwarding is not supported. Thanks, ATTJohnCS3 years agoHelpful?
Q: I will be going to Egypt and the middle east at the end of the month. Can I use this to get 3g-4g service while I am in Cairo? I have read that At&t is not an available service in Egypt, is that correct?
3 years ago1 Answer
- A: Hello Travelplans2023. First yes that is correct AT&T is not available in Egypt, for more information read the discussion in the following link. https://forums.att.com/conversations/other-phones-devices/att-in-egypt/5deffc78bad5f2f606ea6643 Thanks, ATTJohnCS3 years agoHelpful?
Q: Can I use this to connect my Smart-TV to use cell service to stream content?
3 years ago1 Answer
- A: Hey cdwardawg, The AT&T Global Modem USB800 supports devices that operate on Microsoft Windows 7 or higher, Mac OS 10.5 or higher, and Linux OS. Your device would also need a web browser to be able to set up the AT&T Global Modem USB800. For more information follow the link below. https://www.att.com/device-support/article/wireless/KM1350780/ATT/ATTMC800/ Thanks, ATTJohnCSR3 years agoHelpful?
Q: Can this be used as a hotspot
3 years ago1 Answer
- A: It cannot be @Clownlady. ChrisZ, AT&T Community Specialist3 years agoHelpful?
1 - 10 of 183 questions