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LG G4
This LG G4 is no longer available.
Overall rating
3.7
Design
4.2
Features
4.1
Performance
3.6
of 242 LG G4 reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
7/3/2016
Features are great
I got this phone about a year ago and I'm really glad that I did.
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
8/15/2016
LG Bootloop
After nine months of use, my phone suffered from the dreaded LG bootloop. Look it up. LG knows and keeps selling the phone. Blantant planned obsolescence!
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Reviews
Rating snapshot
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5 starsstars
124
124 reviews with 5 stars.
4 starsstars
36
36 reviews with 4 stars.
3 starsstars
25
25 reviews with 3 stars.
2 starsstars
21
21 reviews with 2 stars.
1 starstars
47
47 reviews with 1 star.
Overall Rating
3.7
162 out of 242 (67%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The phone has a large, bright display and customizable features.
- The camera is praised as excellent.
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Average customer ratings
Design
Design, 4.2 out of 54.2
Features
Features, 4.1 out of 54.1
Performance
Performance, 3.6 out of 53.6
Most helpful favorable review
5 out of 5 stars.
Excellent Phone
11 years ago
LG sent me a L4 trial phone, It's a great phone. Once I got used to the volume and power controls being on the back, I wouldn't have it any other way. The 5.5" QHD 2560 x 1440 pixels display is excellent and the colors outstanding. The volume is crisp and clear. The front 8MP camera with selfie light and rear 16MP camera with laser auto focus is amazing, the best cameras on a phone I have ever used, The Hexacore Processor is super fast. The battery on my G4 seems to drain rather quickly but I use the web browser a lot, and the battery is removable so I could just pop in a new battery.
The removable battery and SD card gives this phone a distinct advantage over the competition.
124 people found this helpful
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Most helpful critical review
3 out of 5 stars.
Great camera and features, lacking screen
11 years ago
I pre-ordered my LG G4 and have been using it for almost 2 weeks now. It has a lot of great things going for it -- like a fantastic camera, fast speed, and a solid build.
I love the 5.5 inch screen size. I really like the screen double-tap to turn the phone on and off. It works great as a phone. Bluetooth functionality is good. Speakers are solid.
Camera has some awesome features, like using verbal commands to take a picture, using hand gestures for delayed selfies. Dual selfie / regular photo mode is fantastic too! LG has clearly put a lot of thought in this product!
Battery life is pretty good. And the best aspect is that it is replaceable!
So why only 3 stars? The screen viewing angles are terrible! While the screen looks vibrant and crisp when you look directly at it while holding it in your hand, it looks dim and dark even at a slight angle. It is really frustrating if you try reading an article with your phone sitting at your desk - say while you having a cup of coffee. This is the case even at the highest brightness setting. It doesn't make a difference if you are viewing content with white or dark background. I have shown this to several coworkers and everyone agreed.
A related issue is that the screen is not bright enough to take pictures or view photos in a sunny day. I am not even talking about trying to read an email or a text.
The screen deficiency is especially apparent if you are moving to this phone from a Samsung or Apple device. I went to this phone from LG Flex and Note 4. Returning it and getting Galaxy S6 Edge.
To summarize, LG G4 is a great phone with a great camera and features, but with a lacking screen.
99 people found this helpful
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1 to 4 of 253 reviews .
1 – 4 of 253 reviews
4 out of 5 stars.
Great Features
10 years ago
This phone is a minicomputer and I discover more features every day.
Yes, I recommend this product.
Helpful?
Design
Design, 4.0 out of 54.0
Features
Features, 5.0 out of 55.0
Performance
Performance, 5.0 out of 55.0
1 out of 5 stars.
WARNING BUYER BEWARE
10 years ago
LG phones suffer from bootloop. Company does not offer consumer protection for a major defect....buyer beware.
No, I do not recommend this product.
Helpful?
Design
Design, 1.0 out of 51.0
Features
Features, 1.0 out of 51.0
Performance
Performance, 1.0 out of 51.0
1 out of 5 stars.
Defective
10 years ago
I had this phone less than 2 months it constantly overheats and completely stopped working. Device would not turn on. Do not waste your money
No, I do not recommend this product.
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 5.0 out of 55.0
Performance
Performance, 1.0 out of 51.0
1 out of 5 stars.
Shouldn't have to do factory reset every week
10 years ago
I first got the LG G4 a year ago after being an avid turned anti iPhone user. The AT&T rep highly recommended it and everything I read and compared made it the greatest phone for me, especially for the price. For the first month I absolutely loved everything about it. Then it showed it's true self. Regular photos were great until they fully loaded and then were pretty pixelated. I could actually see the photo go from beautiful quality to pixelated, block by block. The zoom feature was always horrible. They were so pixelated I could barely tell what I took a picture of. This was really disappointing because a huge selling point of this phone was the photo quality.
The biggest problem was emergency mode. Even with full service and paid bill, the phone would get stuck in emergency. The only thing that would get it out was turning airplane mode on and off. After a while that didn't work so I would reboot the phone. Then I had to reseat the SIM card. After having to reboot every day, and reseat the SIM at least once a week I finally did a factory reset. I ended up doing that every couple of weeks. I even stopped putting the case back on it because it was just getting annoying having to remove it daily. I finally got sick of all that and less than a year of having it I got a replacement LG G4.
SAME EXACT THING HAPPENED! Instead of waiting 10 months like before, I dealt with it for a month then was told to get a new SIM (which I asked about with the last phone and was told "not yet") I had the new SIM for less than a week and then spent 3 days with the phone in emergency, even after reboots, network reset, and re-registering the device on the network twice. Had I done a factory reset I probably would have gotten out of emergency but I was so sick of doing that I just contacted tech support (for the 3rd time in less than a year for the same issue). They told me my current device was still within the 90 day warranty so would send me another device. I requested anything but and LG and thankfully they agreed.
LG devices I've had in the past have been great so I'm really disappointed in the G4 and wish I could've given it a good review. This was horrible enough that it ruined LG for me completely.
No, I do not recommend this product.
Helpful?
Design
Design, 4.0 out of 54.0
Features
Features, 2.0 out of 52.0
Performance
Performance, 1.0 out of 51.0
1 – 4 of 253 reviews
Questions
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1 - 10 of 46 questions
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Featured questions first
Q: I have an old flip phone that I have had for years with ATT. It only has calling and no other features such as texting. Would I be able to transfer this plan to this phone without any changes. I do not want texting and would the bill still be the same?
10 years ago1 Answer
- A: Howdy whiskers4, Those are great questions, I’m glad you asked! Having the ability to just talk on the LG G4, all depends on what type of account you are going to use the device on. If you are going to use the LG G4 on an AT&T GoPhone/pre-paid account, it will not require to have a data plan or messaging plan. Now, if the LG G4 is going to be used on an AT&T postpaid account it will require to have a data plan, and messaging would be an option, based on your current plans and features. You can connect with AT&T and have a representative research your account to provide you all your options. Have a great one! Rocco, AT&T community Specialist10 years agoHelpful?
Q: Is this phone compatible with GPS based mobile games like Pokemon Go?
10 years ago0 Answers
Q: Does the lg g4 smartphones come. available with 64gb. Of internal memory?
10 years ago1 Answer
- A: Hi Talinaj, Great question and thank you for asking! The LG G4 comes with 32GB of internal memory and can be expanded up to an incredible 2TB with the addition of a MicroSD card. Hope this helps! Kevin, AT&T Community Specialist10 years agoHelpful?
Q: I second gramma2slo and neauva. I am thinking about upgrading to the G4 this Sat as well. Is there a way to confirm the current phones sold at AT&T will not have the boot loop hardware issue?
10 years ago1 Answer
- A: "Hi Cheeku, Thank you for posting your question! Unfortunately there is not a way to tell which serial/batch of the LG G4 that will be shipped out when ordered. I would recommend to install Android 6.0 Marshmallow when you receive the device to take advantage of the new features Marshmallow has to offer. To learn more about the LG G4, please visit https://www.att.com/support_static_files/manuals/LG_G4_H810.pdf for the user’s manual. Thanks! Kevin, AT&T Community Specialist10 years agoHelpful?
Q: If I was to buy this phone, which serial number would I get? I don't want to be plagued with bootloop issues, so I'd want hardware 1.1 in the 6xx range of serial numbers.
10 years ago1 Answer
- A: Hi gramma2slo, Thank you for posting your question! It is recommended that you upgrade to Android 6.0 (Marshmallow) after receiving the device to take advantage of the new features Marshmallow has to offer. To learn more about the LG G4, please visit https://www.att.com/support_static_files/manuals/LG_G4_H810.pdf for the user’s manual. Thanks, Kevin, AT&T Community Specialist10 years agoHelpful?
Q: If I purchase this phone at retail price and I use it on the monthly gophone plan, can I get a warranty? If so how much is it?
10 years ago1 Answer
- A: Hi Phi1, That’s a great question and an important one! The LG G4 will come with a one year manufactures warranty when purchased new at no cost. If you are wanting to add insurance, unfortunately AT&T does not offer the insurance feature for devices on GoPhone/Pre-paid accounts. Thanks, Kevin, AT&T Community Specialist10 years agoHelpful?
Q: New phone? Or refurbish?
10 years agoOriginally posted on LG G4 GoPhone - Metallic Gray
0 Answers
Q: does it block out going phone #
10 years ago1 Answer
- A: Hello AMM71049, Great question, I’m glad you asked! To block outgoing calls on the LG G4, from the dial screen tap on the 3-dot dropdown. Tap on call settings you will see the options for outgoing and incoming settings. If you would like to learn more about the LG G4, please visit https://www.att.com/support_static_files/manuals/LG_G4_H810.pdf for the user’s manual. The steps for blocking outgoing/incoming calls will not be in the manual. Hope this helps! Kevin, AT&T Community Specialist10 years agoHelpful?
Q: Can this phone be used with a gophone sim card?
10 years ago1 Answer
- A: Hello Thatguys, Thank you for posting your question! You can certainly use the LG G4 on a pre-paid account when the device is purchased at full price ($358.99) as pre-paid accounts are not eligible for the AT&T Next program. The device will come with a postpaid sim card and you will need to stop by an AT&T corporate store and get a new pre-paid sim card and have it activated while there. If you would like to learn more about the LG G4, check out https://www.att.com/support_static_files/manuals/LG_G4_H810.pdf for the user’s manual. Hope this helps! Kevin, AT&T Community Specialist10 years agoHelpful?
Q: If I buy a LG G4 Non contract version, can I use with with any network for example from Mexico? and what about the warranty, is for a year with the manufacturer? and with AT&T how many days of warranty
10 years ago1 Answer
- A: Hello ferna- Great question, I’m glad you asked! All phones purchased from AT&T or an AT&T authorized retailer will be locked to the AT&T network and will be required to be unlocked to be used on another carrier’s network. If you purchase the device at full price, you can visit www.att.com/unlock and submit a request to AT&T to provide you the unlock code and steps to complete the unlock. You will also find more details about unlocking device in this same link. Please visit https://www.att.com/support_static_files/manuals/LG_G4_H810.pdf for the user’s manual. All new devices come with a 1 year manufacturer’s warranty. Hope this helps! Rachel A AT&T Social Media Manager10 years agoHelpful?
1 - 10 of 46 questions
