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Average customer ratings
Design
Design, 4.5 out of 5
4.5
Features
Features, 3.8 out of 5
3.8
Most helpful favorable review
5 out of 5 stars.
amazing
14 years ago
this phone has got it all it truly is the best phone i have ever had and i go through phone like crazy
60 people found this helpful
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Most helpful critical review
2 out of 5 stars.
14 years ago
dissatified disappointed thinking about returning your phone for a new one cause this is not good just has the for five days and am not happy .
10 people found this helpful
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1 to 4 of 7 reviews .
1 – 4 of 7 reviews
2 out of 5 stars.
Could have been great.
13 years ago
Considering the price this phone has a lot of features. It's great for voice and text. The layout build quality is nice. The menu layout is just ok and could use some improvements to become more intuitive and faster to navigate. The camera is kind of ok with good light, but is certainly not print quality. The video camera is poor, but is bearable to watch as long as there is no fast motion. Audio playback is very poor. I've used it for a podcast talk show, but I don't use it for music at all. Last the battery life is very poor considering they advertise a 10 day standby time. I've used three of these and they all have the same battery issue. I average 4-5 minutes of talk time a day and send/receive a text every other day. All other features are used far less frequently like maybe twice a month if that and I only get 2-3 days. I get about 3.5 days max if I don't use it at all. I Doubt the talk time is accurate either. The longest I’ve talked on it was about an hour and it drained a large majority of the battery. I’d guess the actual talk time is probably around 1.5 hours. I still think it’s a fairly good phone if all you need it talk, text, and take pictures occasionally, which is pretty much what I do. I just really wish the battery life was somewhat close to what is advertised.
Prosfeatures and design, price
Consbattery live
Yes, I recommend this product.
Helpful?
Features
Features, 4.0 out of 5
4.0
Ease of use
Ease of use, 3.0 out of 5
3.0
Battery life
Battery life, 1.0 out of 5
1.0
Display
Display, 2.0 out of 5
2.0
Design
Design, 4.0 out of 5
4.0
Response from AT&T:
13 years ago
Social Media
Hello,
I’m with AT&T and I’m sorry to hear about your equipment issues. We will be happy to troubleshoot this for you. If you like, you can e-mail your account and contact information to ATTRobertG@att.com and I will be happy to research this inquiry for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
4 out of 5 stars.
Generally a good phone
13 years ago
Though previous reviews I had read said the battery life is bad, as long as you aren't constantly using the phone, the battery lasts pretty long - I charge mine once a week! It is pretty hard to navigate to different things because the menus and shortcut buttons are a mess, especially for a new user. However, if you are familiar with a QWERTY set-up, texting on this phone is great. Also, there are a good number of personal setting options for many things (sound, security, display, etc.).
Too many menus to scroll through just to make a call, keys are tiny, and phone is very light and cheap feeling. If you make one or two calls a day battery runs down. Can't wait to get a different phone.
Consbattery life, too many menus
No, I do not recommend this product.
Helpful?
Response from AT&T:
13 years ago
CustomerCare
Hello. I am sorry to hear your frustration in regards to your device. We can assist in looking at options for replacement, if needed. You can also check your current upgrade eligibility online at www.att.com/olam or by pressing *NEW# (send) from your wireless device for a free text message. Please email me directly at attcatherinew@att.com referencing this post in the subject line and I would be happy to assist. Please include such details as your account and contact information (including the best time to reach you). I am in the office from 8-5CST, Monday through Friday. I look forward to hearing from you. Catherine, AT&T Social Media Manager
3 out of 5 stars.
Pretty decent phone
13 years ago
This phone is good for first timer. The calling and texting work really good. But if you have only that then the phone gets boring and you will have nothing else to do on the phone. The games are kinda fun but the time expires quicker than other phones
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Q: explain the renewal plan requirement to purchase phone?
It is stated, "2-year contract and Month-to-Month pricing req new activation and qual monthly data plan. Activation fee applies. 2yr price Offer exp. 12/31/12.
I have a current AT&T plan, and want to renew for 2 yrs, but I only need a to keep my current text plan and don't need data.
Please explain the "qual monthly data plan" mentioned.
13 years ago
1 Answer
A: You would have to pick a contract type if eligible. Other than thay there isn't much else you have to do. What else did you want to know In specific.