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Samsung Galaxy A12
This Samsung Galaxy A12 is no longer available.
Overview
The Samsung Galaxy A12 has a 6.5-inch HD+ display, a quad rear camera system, an octa-core processor, and a long-lasting battery so you can stay connected longer. Galaxy essentials for everyday life with AT&T - all on Americas Best Network.1
Key features
6.5-inch HD+ Infinity-V display
5,000mAh battery
Octa-core processor
Multi-lens camera system
Feature & Specs
| Size (inches) | 6.45 x 2.98 x 0.35 |
| Weight (ounces) | 7.23 |
| Display size (inches) | 6.5-inch HD+ (TFT) Infinity-V display |
| Resolution (pixels) | 720 x 1600 |
| Colors | 16 million |
| Rear-facing camera | 16 MP + Wide 5 MP + Depth 2 MP + Macro 2 MP |
| Video capture | 16:9 FHD 1920 x 1080 (30fps) |
| Video playback | 16:9 FHD 1920 x 1080 (30fps) |
| Front-facing camera | 8 MP |
| Other shooting options | Panorama, Pro, Live Focus, Photo, Video, Macro, Food |
| Battery capacity | 5,000mAh (non-removable) |
| Talk time (hours) | Up to 34 |
| Standby time (days) | Up to 15 |
| Audio playback time (hours) | Speaker: Up to 30 Headset: Up to 109 |
| Fast charging capable2 | |
| Time to charge to 50% | Up to 60 minutes |
| Time to charge to 100% | Up to 140 minutes |
| Chipset | MediaTek |
| Cores | Octa-core, 4 at 2.3GHz and 4 at 1.8GHz |
| Internal memory storage | Up to 32GB |
| Expandable memory storage | 1TB |
| Memory format | microSD™ |
| RAM | 3GB |
| Android® | 10 Subject to change based on future operating system updates |
| Voice dialing and voice commands |
| 4G LTE | Bands 1, 2, 3, 4, 5, 7, 12, 14, 20, 29, 30, 38, 41 and 66 |
| 4G | HSPA+ with enhanced backhaul |
| 3G - UMTS | 850/1700/1900/2100MHz |
| GSM/GPRS/EDGE | 850/900/1800/1900MHz |
| World phone | Quad-band |
| HD Voice capable | |
| Wi-Fi Calling capable | |
| AT&T Video call capable | |
| Wi-Fi connectivity | 802.11a/b/g/n/ac |
| Wi-Fi-capablity | 2.4GHz & 5.0GHz |
| Near Field Communication (NFC) | Open |
| Bluetooth® technology | v5.0 + A2DP, HS |
| Mobile hotspot | Up to 10 devices |
| Noise suppression | Noise Suppression by MediaTek MagiNR |
| Wireless emergency alerts (CMAS) capable | |
| SIM type | Nano |
| Sensors | Accelerometer, Ambient Light, Barometer, Biometric, Fingerprint, Proximity |
| Text messaging | Insert pictures, video clips and sound clips easily (messaging charges apply). |
| Advanced Messaging | RCS Universal Profile 1.0 (UP 1.0) compatible for larger file transfers and group messages with other UP 1.0 users. See when messages are delivered, read and when others are typing a response. |
| Mobile email | POP3/IMAP4, Gmail™, Microsoft® Exchange ActiveSync®, Samsung Email, SMTP |
| Microsoft Direct Push |
| Music player | Integrated |
| Supported music formats | AAC, MP4, 3GP, AVI, MKV, FLV |
| External music play controls | Via lockscreen |
| Hearing Aid (HAC) rating | M3,T3 |
| Device Eco-rating | The AT&T Eco-Rating 2.0 system gives you environmental and social details about this device. The system uses a total of 20 performance criteria across 5 different attributes, for a total rating of 1 to 5 stars: 19-20 (5-star), 16-18 (4-star), 13-15 (3-star), 10-12 (2-star), 8-9 (1-star) |
| Substances of concern | 4/4 |
| Environmentally preferable materials | 2/3 |
| Energy efficiency and charging | 1/1 |
| End of life and recycling | 2/2 |
| Environmentally and socially responsible manufacturing | 10/10 |
| Total Eco-score | 19/20 (5-star) Please visit www.att.com/ecospace for additional information |
| UPC | 887276532141 |
| SKU | 6953C |
What comes with the device
USB Cable
Quick-charge
SIM Card/SIM ejection pin
Quick Start Guide
WARNING: Cancer and reproductive harm – www.P65Warnings.ca.gov
1 GWS awarded AT&T Best Network OneScore 2020. GWS conducts drive tests for AT&T and uses the data in its OneScore analysis.
2 Fast Charging capability through provided charger.
Limited 4G LTE availability. LTE is a trademark of ETSI.
All talk, data, and standby times depend on network configuration.
Overall rating
4.1
Design
4.1
Features
3.9
Performance
3.8
of 324 Samsung Galaxy A12 reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
1/14/2022
Nice phone
It's a great phone from what I had J3. The icons are larger so is the size of the type.
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
4/22/2022
Not a good phone
Have had this phone a few months. It moves so slow when opening apps or trying to text. There is so little space that you can only have a few apps installed at a time as well. My biggest complaint is the slow loading of anything on the phone.
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Reviews
Rating snapshot
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5 starsstars
444
444 reviews with 5 stars.
4 starsstars
179
179 reviews with 4 stars.
3 starsstars
72
72 reviews with 3 stars.
2 starsstars
35
35 reviews with 2 stars.
1 starstars
64
64 reviews with 1 star.
Overall Rating
4.1
260 out of 324 (80%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The product offers decent performance, camera quality, and battery life, making it a solid choice for basic smartphone needs.
- However, some users have reported issues with speed, screen sensitivity, and overall functionality.
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Average customer ratings
Design
Design, 4.1 out of 54.1
Features
Features, 3.9 out of 53.9
Performance
Performance, 3.8 out of 53.8
Most helpful favorable review
5 out of 5 stars.
Awesome Phone...Great Value
5 years ago
I have now owned my Samsung A12 for 6 weeks and it has performed above my expectations. I do not live on my phone nor do I use it for a business so not looking for a device that performs like my laptop at home. This phone is perfect for someone like me who needs a phone to receive calls, I/M, look up data and from time to time, use MapQuest. Samsung has hit it out of the park for a consumer group that just wants a basic smartphone.
119 people found this helpful
Show Reviews:
Most helpful critical review
1 out of 5 stars.
Great price, crappy phone.
5 years ago
I got this because I didn't want to spend a crazy amount on a smart phone replacement. I guess you get what you pay for. It's slow and all of the features seem to revolve around the camera. There was trouble syncing to google and there is not enough memory for what I needed (and probably any other standard user). I do not recommend this phone. Don't regret buying this - get the A52 instead.
117 people found this helpful
Show Reviews:
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Most recent
1 to 4 of 794 reviews .
1 – 4 of 794 reviews
5 out of 5 stars.
Dependable Phone.
a year ago
Great phone, I have purchased it years ago and still works fine. Has been serving me well for several years.
Yes, I recommend this product.
Originally posted on Samsung US
4 out of 5 stars.
Three year old phone
a year ago
Ive had this phone for three years and i truly do love it, it has pictures that I'm scared of losing as i switch phones, but thats the thing about time and change, it's scary. The only problem with this phone is that it can't take calls, it can't receive calls, i can't sind or get text messages anymore unfortunately because aside from that everything has been perfect with this phone, not a single crack.
Originally posted on Samsung US
Response from Samsung US:
a year ago
R&R
Hey Thomas,
Thank you for sharing your experience with the Galaxy A12! We’re thrilled to see how it has become a valuable part of your life over the last three years. If you’re ready to upgrade, this is a great place to begin. We appreciate you choosing Samsung. Thank you for reaching out!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
5 out of 5 stars.
BEST PHONE EVER!
a year ago
I had this phone sence it came out it is so amazing, Definetly my favorite phone ive had so far. It has great quality.
Originally posted on Samsung US
1 out of 5 stars.
Terrible phone
2 years ago
This phone is terrible, so sorry I supposedly upgraded to it, one of the problems is when I get a phone call the person calling cannot hear me, I have to put the call on speaker, I've tried everything to fix this problem and cannot get it done, there's many other problems, I can't wait to get rid of it.
Originally posted on Samsung US
Response from Samsung US:
2 years ago
Social Commerce
Hi there Margaret, thank you for your feedback on your Samsung Galaxy A12. We understand how important your calls are to you and we'd be happy to help maximize your overall experience. We have provided a link to an article to help you troubleshoot the microphone of your device for clear calls. If this does not help resolve your difficulties, we have also included a link to the Samsung Support Team for one on one assistance and options for resolution. Thank you for being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
1 – 4 of 794 reviews
Questions
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1 - 10 of 43 questions
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Featured questions first
Q: I am looking for a watch to connect to NY Samsung galaxy a12 that will track my steps and heart rate. What should I shop for?
3 years ago1 Answer
- A: Hello Mccray. Most smart watches will sync with your Galaxy a12, my suggestion would be to select the watch you are interested in then look at the specifications to see if it has the sensors that you are looking for. From our store page if you select one of the watches listed, in the new window simply scroll down to "Features & specs" click that tab, then scroll down to "sensors" to see if that watch tracks steps/heart rate. Thanks, ATTJohnCS3 years agoHelpful?
Q: If I purchase this phone online, can I bring it into a store to be activated and keep my previous phone number?
3 years ago1 Answer
- A: Hi @klw2384, A store visit is not required. All you need to do is sign into your account during the checkout process. You'll be promoted on which device you want to upgrade. Select the one with your number. When you get your device, you just need to follow the activation instructions that it comes with. Also, moving data is easy with one of many apps available to you: https://forums.att.com/conversations/device-features/how-to-move-data-to-your-new-phone-att-community-solutions/5ede94f7c17a067c9e6cd993. ChrisZ, AT&T Community Specialist3 years agoHelpful?
Q: I have a working Samsung Galaxy Active 6 would I be able to trade it in on this phone?
3 years ago1 Answer
- A: Hey stringone, The best way to see your trade in options is through our trade in site, you can find that at the following link. https://tradein.att.com/ Thanks, ATTJohnCS3 years agoHelpful?
Q: does A12 have talk to text?
3 years ago1 Answer
- A: It does @keystone casey. You can even use Google Assistance to send messages. ChrisZ, AT&T Community Specialist3 years agoHelpful?
Q: Can i trade in my Samsung galaxy a12 early for an upgrade if the screen is cracked?
4 years ago1 Answer
- A: Unfortunately not @Brie1234. The device must be in good working condition: https://www.att.com/ecms/sharedcontent/en/legal/ipd-platform/deals/phone-trade-in/jcr:content/desktoplegal/legalsharedcontent.html. ChrisZ, AT&T Community Specialist4 years agoHelpful?
Q: can this phone read bar codes?
4 years ago1 Answer
- A: Hi @mac46, It can read QR codes. In regards to bar codes, it may need the assistance of an app. Unfortunately I am not familiar with those. ChrisZ, AT&T Community Specialist4 years agoHelpful?
Q: Can this phone be used on a wireless charging pad?
4 years ago1 Answer
- A: Hi @JessiK, It does not support wireless charging. ChrisZ, AT&T Community Specialist4 years agoHelpful?
Q: Hi- Why the AT&T version of this smartphone doesn't have a non-data simple FM Radio and there appears to be no apps found online that could be installed to correct this deficiency ? Appears that this phone does have the FM Radio in overseas markets.
4 years ago1 Answer
- A: Hi @Alex MW, Unfortunately, I do not have an answer to that question. ChrisZ, AT&T Community Specialist4 years agoHelpful?
Q: does this model has fast charging mode on A12
4 years ago1 Answer
- A: Hello Bowwow213, The Samsung Galaxy A12 does include Fast charging capability. Thanks, Jessica, AT&T Community Specialist4 years agoHelpful?
Q: Can i go to any att store and purchase a phone in full up front?
4 years ago1 Answer
- A: You can @Jdiaz27. It is an option online and at our stores. ChrisZ, AT&T Community Specialist4 years agoHelpful?
1 - 10 of 43 questions
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