Software update for the Motorola moto g GO (XT2163-7)
Which device do you want help with?
Software update for the Motorola moto g GO (XT2163-7)
Latest update
Getting started
Update & verify software
Latest update
Release date: November 21, 2023
- Android version: 11
Â
- Security Patch Level (SPL): November 1, 2023
- Baseband version: MT6762_TC2.PR2.SP.V8.2.P92.01.66.121R
Â
Getting started
- Make sure you’re in the U.S. and on our wireless network.
- You can download the update via Firmware Over the Air (FOTA).
- You must connect your device to Wi-Fi® to download the update.
- Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card, a computer, or using a favorite application, prior to upgrading the software.
Update & verify software
Update software
- Make sure your device is fully charged and connected to Wi-Fi.
- Swipe down from the Notification bar and select Settings.
- Scroll to and select System Updates.
- Select Check for updates.
- Follow the on-screen prompts to download and install the update. The device automatically restarts once the new software successfully installs.
Verify software update
- Swipe down from the Notification bar and select Settings.
- Scroll to and select About phone.
- Select Android version to view Software specifications.
- If the Android and Build versions don’t match the current update details; perform additional updates until they do.
Troubleshoot software update
- Visit Troubleshoot & Resolve to fix software update issues.
- After installing the software update, visit Troubleshoot & Resolve to fix any additional issues with your device or services.
| Date | Details |
| May 10, 2023 |
|