Software update for the AT&T Maestro Max (EA1002)
Which device do you want help with?

Software update for the AT&T Maestro Max (EA1002)


Latest update
Getting started
Update & verify software

Latest update

The updates
  • What's changing: Security patch level
  • What's new: SIM unlock fix
The details
  • Release date: June 30, 2021
  • Android version: 11
  • Security patch level (SPL): June 5, 2021
  • Baseband version: MOLY.LR12A.R3.MP.V140.P15
  • Software version: EA1002_1400
  • File size: 78MB

Getting started

  • Make sure you're in the U.S. and on our wireless network.
  • You can download the update via Firmware Over the Air (FOTA).
  • You must connect your device to Wi-Fi® to download the update.
  • Although there should be no impacts to settings or data, we recommend backing up your media files to an SD card, a computer, or using a favorite application before upgrading the software.

Update & verify software

Update software

  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. Swipe down from the Notification bar and select Settings.
  3. Scroll to and select System Update, then Check for Updates.
  4. Follow the on-screen prompts to download and install the update.
  5. The device automatically restarts once the new software successfully installs.

Verify software updado.

  1. Swipe down from the Notification bar and select Settings.
  2. Scroll to and select About phone, then Android version.
  3. If the Android and Software versions don’t match the current update details; perform additional updates until they do.

Troubleshoot software update


Did you get the help you needed?