Q: How much does Access from AT&T cost?

If you're verified as eligible for Access from AT&T, you’ll receive exclusive low-cost pricing for your AT&T home internet service. Your monthly price and internet speed depend on what services are available at your address. Check availability above to see your pricing options.

Q: I submitted my Access from AT&T application. What do I do next?

You’ll receive an email from verify@sheerid.com ; follow the instructions for next steps. If you don’t see it, check your Spam or Junk folder. For assistance, you can reach us at: English - 888.533.5135 Spanish - 888.640.1231 Hours of operation: Monday-Friday: 8 a.m. to 8 p.m. CT Saturday: 9 a.m. to 7 p.m. CT Sunday: Closed

Question 1

What is Access from AT&T?

Accepted Answer

Access from AT&T is a low-cost home internet program designed to help eligible households stay connected with reliable AT&T service at an affordable monthly price.See details

Question 2

Who is eligible for Access from AT&T?

Accepted Answer

You may be eligible for Access from AT&T if someone in your household participates in a qualifying government assistance program or if your household income is below 200% of the federal poverty guideline.

Question 3

How much does Access from AT&T cost?

Accepted Answer

If you're verified as eligible for Access from AT&T, you&rsquo;ll receive exclusive low-cost pricing for your AT&T home internet service. Your monthly price and internet speed depend on what services are available at your address. Check availability above to see your pricing options.

Question 4

How can I apply for Access from AT&T?

Accepted Answer

Applying for Access from AT&T is simple. Check availability above.

Question 5

What supporting documentation do I need to provide with my Access from AT&T application?

Accepted Answer

Income:Review the qualifying household income table to see the maximum income allowed for your household size. Using the information in your application, an attempt will be made to automatically verify your household size and income.

If your income can’t be automatically verified, you may be asked to upload your most recent W‑2 or Social Security Statement of Benefits (SSA‑1099).

Government Assistance Programs:

Bureau of Indian Affairs General Assistance
- Copy of official document confirming the individual is receiving program benefits including:
  - Approval/enrollment letter
  - Other official letter

All Community Eligibility Provision (CEP) eligible schools
- Copy of official document confirming the individual is enrolled at a CEP school including:
  - Report card
  - Student portal screenshot
  - Official transcript
  - Official letter from the school or school district
Early Head Start
- Copy of official document confirming the individual is enrolled in an Early Head Start program including:
  - Approval/enrollment letter
  - Student portal screenshot
  - Other official letter
Federal Pell Grant
- Copy of official document confirming the individual has been awarded a Pell Grant including:
  - Approval/grant letter
  - School tuition statement showing the grant being applied
  - Other official letter
Federal Public Housing Assistance
- Copy of official document confirming the individual is receiving Federal Public Housing Assistance including:
  - Approval letter
  - Rental agreement (showing the benefit amount)
  - Housing assistance voucher
Food Distribution Program on Indian Reservations
- Copy of official document confirming the individual is receiving program benefits including:
  - Approval/enrollment letter
  - Other official letter
Head Start
- Copy of official document confirming the individual is enrolled in a Head Start program including:
  - Approval/enrollment letter
  - Student portal screenshot
  - Other official letter
Low Income Home Energy Assistance Program (LIHEAP)
- Copy of official document confirming the individual is enrolled in LIHEAP including:
  - LIHEAP state specific approval letter
  - Utility statement showing LIHEAP credit
Medicaid
- Copy of official document confirming the individual is enrolled in Medicaid including:
  - Medicaid health insurance card
  - Enrollment/benefit letter
  - Other official letter
National School Lunch Program (NSLP)
- Copy of official document confirming the individual is enrolled in NSLP including:
  - Approval/enrollment letter
NY Senior Citizen Rent Increase Exemption
- Benefit Approval Letter
  - Screenshot from Tenant access portal showing benefit approval or receipt
NY Disability Rent Increase Exemption
- Benefit Approval Letter
  - Screenshot from Tenant access portal showing benefit approval or receipt
NY Affordability Benefit From A Utility
- A Utility bill showing the credit
  - Portal screenshot showing the credit or approval for the program
    - Benefit Approval Letter
- School Breakfast Program (SBP)
  - Copy of official document confirming the individual is enrolled in a School Breakfast Program including:
    - Approval/enrollment letter
- Supplemental Nutrition Assistance Program (SNAP)
  - Copy of official document confirming the individual is receiving SNAP benefits including:
    - EBT/SNAP card
    - State benefit portal screenshot (showing current SNAP enrollment)
    - Enrollment/benefit letter
    - Other official letter
- Supplemental Security Income (SSI)
  - Copy of official document confirming the individual is receiving SSI benefits including:
    - SSI approval letter
    - SSI COLA (cost-of-living adjustment) letter
    - Bank statement showing SSI deposit
- Temporary Assistance for Needy Families (TANF)
  - Copy of official document confirming the individual is enrolled in TANF including:
    - TANF approval letter
    - State benefit portal screenshot showing TANF enrollment
- Tribal Head Start
  - Copy of official document confirming the individual is enrolled in a Tribal Head Start program including:
    - Approval/enrollment letter
    - Student portal screenshot
    - Other official letter
- Tribal Temporary Assistance for Needy Families (TTANF)
  - Copy of official document confirming the individual is enrolled in TTANF including:
    - TTANF approval letter
    - Other official letter
- Veterans and Survivors Pension benefit
  - Copy of official document confirming the individual is receiving program benefits including:
    - Official VA letter showing they are receiving specifically the Veterans and Survivors Pension (letters from the VA showing retiree or disabled benefits are not acceptable)
- Women, Infants, and Children (WIC)
  - Copy of official document confirming the individual is enrolled in WIC including:
    - WIC approval letter
    - WIC card (with name included or accompanied by an ID)
    - WIC portal screenshot
If the person qualifying for the program is under 16, a parent or legal guardian must apply on their behalf. The application and any required documents should include the guardian’s information, along with proof of the participant’s eligibility.

Question 6

I submitted my Access from AT&T application. What do I do next?

Accepted Answer

You’ll receive an email from verify@sheerid.com; follow the instructions for next steps.  If you don’t see it, check your Spam or Junk folder.

For assistance, you can reach us at:

English - 888.533.5135
Spanish - 888.640.1231

Hours of operation:

Monday-Friday: 8 a.m. to 8 p.m. CT
Saturday: 9 a.m. to 7 p.m. CT
Sunday: Closed

Question 7

What low-cost options are available for wireless services?

Accepted Answer

Check if you receive any wireless discounts or benefits from your employer, school, or organization through our AT&T Signature Savings.
If not, see if our Prepaid options better meet your needs.

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Servicio de Internet confiable y asequible | Acceso desde AT&T

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Cómo obtén acceso de AT&T

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Servicio de Internet confiable y asequible | Acceso desde AT&T

Conexión confiable. Precio asequible.

Cómo obtén acceso de AT&T

Confirmar elegibilidad

Ingrese su dirección

Solicitar programa

Vuelve a introducir tu dirección

Vea qué servicio de Internet está disponible a ti

Cómo obtén acceso de AT&T

Confirmar elegibilidad

Solicitar programa

Llámanos

Preguntas frecuentes

¿Qué es Access from AT&T?

¿Quién es elegible para Access de AT&T?

¿Cuánto cuesta Access de AT&T?

¿Cómo puedo solicitar Access de AT&T?

¿Qué documentación de respaldo debo proporcionar con mi solicitud Access from AT&T?

Envié mi solicitud Access from AT&T. ¿Qué hago a continuación?

¿Qué opciones de bajo costo están disponibles para los servicios inalámbricos?