Q: How do I find out if Internet Air is available at my address?

Enter your address to verify that Internet Air is available to you. If you’re eligible for Internet Air, your location has been verified by AT&T to receive optimal signal strength and fast speeds to your home.

Q: How do I sign up for Internet Air?

It's easy to sign up. Select the Get started button on this page or call us at 800.288.2020 and one of our agents will assist you.

Question 1

What is AT&T Internet Air?​

Accepted Answer

Internet Air is our new, fast home internet delivered over the reliable AT&T wireless network.

Question 2

How do I find out if Internet Air is available at my address?

Accepted Answer

Enter your address to verify that Internet Air is available to you. If you’re eligible for Internet Air, your location has been verified by AT&T to receive optimal signal strength and fast speeds to your home.

Question 3

How much does Internet Air cost?

Accepted Answer

Internet Air is $60/mo. plus taxes. AutoPay and paperless billing are required.

Question 4

Is there a risk-free trial when I switch my current Home Internet from AT&T service to Internet Air?

Accepted Answer

Yes. You can keep your current Home Internet from AT&T service for seven days while getting started with Internet Air*.

*New customers only. Limited to one risk-free trial per eligible address, per account. You will be charged for monthly service on your activation date. If you cancel within 7 days of activation, we will issue a refund provided you return all equipment within 21 days of your cancellation date. Refund will be issued within 30 days after return of equipment.

Question 5

How do I sign up for Internet Air?

Accepted Answer

It's easy to sign up. Select the Get started button on this page or call us at 800.288.2020 and one of our agents will assist you.

Question 6

What speeds can I expect with AT&T Internet Air?

Accepted Answer

As of November 2024, Internet Air delivers typical download speeds between 90-300 Mbps and upload speeds between 8-30 Mbps. These speeds are based off of current internal data and are dependent upon the connection the All-Fi Hub can achieve with the AT&T wireless network. We will continue to update these speeds as we monitor results. See att.com/broadbandinfo for more information.³

Here is what FCC guidelines say about ideal download speeds based on usage+:

Basic service (3-8 Mbps) for one to two users or devices at a time: email, browsing, basic video and Internet radio
Medium service (12-25 Mbps) for two to three users or devices at a time: basic functions plus one high-demand application such as HD video, video conferencing, online gaming, telecommuting.
Advanced service (25+ Mbps) for three to four users or devices at a time: basic functions plus more than one high-demand application running at the same time.

Question 7

What sort of activities can I do using AT&T Internet Air?

Accepted Answer

With Internet Air, you can browse the internet, email, and stream movies and TV shows.

Question 8

Are there any overage fees with Internet Air?

Accepted Answer

No. There are no overage fees with Internet Air.

Question 9

Do I have to be an AT&T Wireless^SM customer to get Internet Air?

Accepted Answer

No. You don’t have to be an AT&T Wireless customer to get Internet Air.

Question 10

Is there a risk-free grace period while I upgrade my DSL service to Internet Air?

Accepted Answer

Yes. You can keep your current AT&T DSL service for seven days while getting started with Internet Air.

New customers only. Limited to one risk-free upgrade per eligible address, per account. You will be charged for monthly service on your activation date. If you cancel within 7 days of activation, we will issue a refund provided you return all equipment within 21 days of your cancellation date. Refund will be issued within 30 days after return of equipment.

Question 11

Is in-home Wi-Fi included with Internet Air?

Accepted Answer

Yes. The AT&T All-Fi Hub is an all-in-one device that powers strong Wi-Fi coverage.

Optimal performance requires Wi-Fi 6-enabled devices.

Question 12

Can I take Internet Air wherever I go?

Accepted Answer

No. Internet Air can only be used at the address you specify at purchase.

Question 13

If I move to a new address, can I take Internet Air with me?

Accepted Answer

Since Internet Air is available in select areas, please call us at 800.288.2020 to see if  it’s available at your new address. If so, our agents will help you set up service at your new location.

Question 14

Do you send a technician to set up Internet Air?

Accepted Answer

No. Internet Air is self-setup and can be done at your convenience. If you need any help during setup, call us at 800.288.2020.

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