We're here to help

If you're having a dispute with us, we want to make it right.

Reach out to us

If you're having issues, contact Customer Care

Gather all the important details, like dates, employee names, specific amounts of disputed charges, or copies of bills. Then call one of these numbers, or talk to a customer service representative online.

  • AT&T Mobility: 800.331.0500*
  • AT&T PREPAID℠: 800.901.9878*
  • Internet, TV or landline: 800.288.2020
  • Digital Life: 855.288.2727

*Or 611 from any AT&T phone

Need a little more help?

You can submit a Notice of Dispute

If we still haven’t found the answer you’re looking for, submit a Notice of Dispute to our legal department. Then an AT&T representative will be able to investigate further and give you a call within 60 days to work out a resolution.