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Fixed Wireless Internet support

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Installation & order status
Speed, Wi-Fi & troubleshooting 

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Wi-Fi info

Update your network name and passwordMake it easier to access your Wi-Fi network.

Performance

Understand internet speedsLearn what factors influence your internet speed.

Equipment

Get tips for fixing your gatewayFix common issues.

Troubleshooting

Fix internet problemsSlow browser? Spotty Wi-Fi? Find help for home network issues.

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Bill & account
Monday - Friday, 7am - 11pm CT Saturday - Sunday, 7:30am - 11:00pm CT
Tech support
Monday - Friday, 7am - 11pm CT Saturday - Sunday, 7:30am - 11:00pm CT

Other contact options

New service
English: 866.540.0270
Spanish: 877.357.1004
Monday - Friday, 7am - 7pm CT Saturday, 7am - 4pm CT
ConnecTech paid tech support
Every day, 7am - 10pm CT
Disability resources
Monday - Friday, 9am - 9pm CT Saturday, 10:00am - 6:45pm CT

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